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Executive Chevrolet - Service Center

Wallingford, CT

4.8
813 Reviews

813 Reviews of Executive Chevrolet - Service Center

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January 18, 2022

Had a horrible experience at Hamden Chevy. Came here and immediately was welcomed, writer was honest with observations and quickly had my issue remedied. Because of that I will return, honesty in car servi More

by JerryS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jerry, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 17, 2022

They performed the service and noticed the defrost light was out. That had the part in stock and replaced it. Great job More

by S_GUERRETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

January 17, 2022

I have always had a great experience with Executive Chevrolet. Communication is great when keeping me informed of the progress. More

by ACCIRIOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 16, 2022

Service Dept is great. They greet you with a smile and keep you informed on your vehicle More

by JDA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet! Kevin Galante Service Manager

January 09, 2022

Went in because my check engine light came on. They diagnosed and fixed. Friendly service and problem resolved. Also was covered under warranty More

by golek1416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Executive Chevrolet responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

January 09, 2022

My Horn on my truck had a dead spot , parts are on order , glad they found the issue and are repairing it. Look forward to getting a call to finish the repair. Very pleasant staff More

by RonArpaia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Simpson
Jan 09, 2022 -

Executive Chevrolet responded

Ron, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

January 07, 2022

They got the work done quicker than expected and were helpful throughout the entire process. More

by Zmitchell10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

January 07, 2022

Good people, they know the car and what to look for to prevent future problems. More

by TURN1RANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 07, 2022

Excellent service, the worker are pleasant and very helpful. I appreciate there attentive tovtge customer. More

by DMARTINEZ3304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Executive Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Kevin Galante Service Manager

January 05, 2022

I felt a bit pressured to do more work on my car than was planned. I don’t appreciate that. More

by SMERIGLIOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service advisors name, he was new
Jan 05, 2022 -

Executive Chevrolet responded

We are happy that you felt the quality of our work and friendliness was exceptional based upon your rating. However, we are disappointed that you were not pleased with the overall experience. We do not try to pressure our customers. We try to provide them the information in regards to the health of their vehicle and help our customers to make an educated decision. We apologize that you feel you were pressured. If you would like to discuss further please do not hesitate to reach out to me directly. Thank you, Shaun Woodward General Manager 203-493-5822

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