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Executive Chevrolet - Service Center

Wallingford, CT

4.8
818 Reviews

815 Reviews of Executive Chevrolet - Service Center

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March 07, 2022

I am very happy with the service provided! I dropped my car off for an oil change & tire rotation and got my car back very fast. More

by Marty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Executive Chevrolet responded

Thank you, Marty, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

March 06, 2022

Great experience because of service rep. Excellent communication and no surprises. On time and on estimate . More

by wcapozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

March 06, 2022

After purchasing 4 " brand new" tires, I was not pleased with the condition they were in or the dealerships response when I brought their filthiness to their attention. I received a general, we will look in More

by Thanx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Executive Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly or let us know the best way to contact you and we will reach out. Kevin Galante Service Manager

March 04, 2022

They were helpful, I felt heard. They fixed my issue within a day. Had car back so I can go to work. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Executive Chevrolet responded

Maria, thank you for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

March 04, 2022

The service was very good. Scheduling the appointment on-line was quick and easy. I taken in promptly when I arrived. Everything was explained to me by the service rep. I wait More

by LBROCHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, good service
Mar 06, 2022 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

March 04, 2022

They were very courteous and polite when I called to ask when my car would be ready and explained things well! So far so good my car is running great! More

by barneyandbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

March 02, 2022

The ease of scheduling was very nice. Mark in the service department was extremely nice and helpful. I recommend this dealership for the quality and customer service they exude. A+++ More

by John Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Executive Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

March 02, 2022

Equinox has a long history of bad solenoids. I had a 2011 which replaced the solenoids several times. Now my 2016 at 72,000 miles needed a solenoid replaced. Please Chevy fix this issue! Also as More

by KKB357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

Excellent communication, as well as mechanical service. Service is consistent and honest. Highly recommend Executive Chevrolet service department! More

by joanne19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

February 26, 2022

Couldn’t have ask for better service from start to finish and found a issue after a oil change More

by PMCCOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Executive Chevrolet responded

Thank you for taking the time to leave us a five-star review. We appreciate your business. Our team looks forward to serving you again soon. Kevin Galante Service Manager

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