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Executive Chevrolet - Service Center

Wallingford, CT

4.8
895 Reviews

895 Reviews of Executive Chevrolet - Service Center

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June 14, 2022

i had a last minute emergency tire issue right before going on my road trip. they took my car in and resolved the issue asap. excellent customer service. More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

June 14, 2022

I am extremely pleased with the timely service and the quality of service I received regarding my repair on 6/13. The staff I worked with were pleasant and knowledgeable. More

by Kindness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ishmael Ayala
Jun 14, 2022 -

Kindness responded

I am extremely pleased with the timely service and the quality of the service I received regarding my repair on 6/13. The staff I worked with were pleasant and knowledgeable.

June 14, 2022

Mark took care of me and my Chevrolet Cruze! He was patient when explaining what needed to be done. He was personable and took his time to answer my questions. Thank you! More

by Ksaul1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

June 14, 2022

They were a bit difficult to deal with in the beginning; however they did get a lot better. Max was very helpful and understanding More

by CORGIGIRL100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

June 13, 2022

VERY FREINDIY AND PROMT SERVICE 'IN AND OUT IN GOOD TIME,VERY HAPPY,THANKS AGAIN More

by ANZJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

June 13, 2022

Service was very quick and the communication from the staff was perfect. I think the video text message of what the mechanic is looking at is a phenomenal idea. More

by JOSHB203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Shepard
Jun 14, 2022 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

June 09, 2022

Was in contact with service rep Monday morning who explained what they were going to do, (diagnostic on my power issue, oil change, tire rotation) and contacted me back a few hours later explaining th More

by 123jkk456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We apologize for the miscommunication. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

June 09, 2022

We brought our car in for service on June 2nd. We were helped by Mark Valerio in customer service. He was very pleasant and helpful. There should be more people like Mark in customer service Than More

by CRAIGBARNES973
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

June 08, 2022

Good customer service. Good communication with service writer and service manager. Excellent work done on my car and in a timely manner. More

by cherigalante70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

June 06, 2022

Very happy I came in to Executive Chevrolet! I just came in for an oil change and tire rotation and they found that I had an oil leak. I really appreciate that they took the time to explain to m More

by dpolniak07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

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