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Executive Chevrolet - Service Center

Wallingford, CT

4.8
863 Reviews
Call Service Center (203) 872-5345

863 Reviews of Executive Chevrolet - Service Center

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May 23, 2022

Brought out car in for air conditioning issues, 600$ later my air conditioner is not fixed and I have to bring it somewhere else, do not recommend this company for service More

by JLOMBARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name
Report | Print
May 26, 2022 -

Executive Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

May 23, 2022

They did a great job. Provided good service in a timely manner. Appreciate them providing a ride. More

by JCORDERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. Max, Mark, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

May 23, 2022

The service rep was leery helpful work was great. The work was done in a timely fashion More

by Henrybessonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2022 -

Executive Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Chevrolet! Kevin Galante Service Manager

May 18, 2022

They were amazing! Super friendly and helpful and addressed my needs for my car. I will definitely keep coming here for all my service needs. More

by GONZALEZM.CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2022 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

May 18, 2022

Courteous. Customer service Explained everything Vehicle in same condition as dropped of,. Meaning no dents More

by WJONES03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2022 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

May 18, 2022

went to dealership, spoke to service advisor mark. he walked me through the procedure. promised to give me a call when vehicle was diagnosed. and call me after diagnose for my approval. and called me More

by CoastalProTransport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Executive Chevrolet responded

Thank you for your review and kind words for Mark and our team. We appreciate your business and look forward to serving you again soon! Kevin Galante Service Manager

May 15, 2022

Car bought in with parking brake issue 3 times and the problem wasn't resolved. As a result, I will not be going to Executive Chevrolet ever again... More

by RDELVECCHIO99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Galante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Quigley
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May 16, 2022 -

Executive Chevrolet responded

We apologize for the experience you have had. We have tried multiple times to get in touch with you to fix the issue. We have not heard back from you. Please if you would like to resolve the issue contact us directly at 203-265-0991. Executive Chevrolet

May 16, 2022 -

RDELVECCHIO99 responded

You had 3 tries to fix the problem with no results!!! How about getting a solution from GM and then I will bring in the car. If not, I will contact GM directly and use social media to state my dissapointment in your concern to resolve my problem.......

May 13, 2022

They are super nice and friendly, but unfortunately my problem was not fixed. I may have to bring my car somewhere else to get it looked at at this point More

by LORIACONNELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Quigley
Report | Print
May 14, 2022 -

Executive Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Kevin Galante Service Manager

May 13, 2022

Excellent service! Max recommended me that what maintenance is needed based upon mileage. Well-expressed. More

by RICH.GOBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2022 -

Executive Chevrolet responded

Thank you, Rich, for taking the time to leave us a great review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

May 12, 2022

I like the service that I received from Executive Chevrolet, did not have to wait for an appointment. More

by COWTWINKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Quigley
Report | Print
May 14, 2022 -

Executive Chevrolet responded

Thank you for taking the time to leave us your feedback. Please let us know if we can be of any further assistance. We're always happy to help. Kevin Galante Service Manager

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