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Executive Chevrolet - Service Center

Wallingford, CT

4.8
902 Reviews
Call Service Center (203) 872-5345

902 Reviews of Executive Chevrolet - Service Center

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January 10, 2023

Great place and went very fast. Highly satisfied with the work and time it took to finish. More

by JRanno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 10, 2023

Easy to get an appointment, take care of your needs very efficiently and very friendly. More

by mjggian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

January 09, 2023

We have been customers for many yrs, back when it was Valenti, and have always found the staff to be helpful, accommodating and friendly More

by alcerreta105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Obid Santiago has sold family 4-5 cars and 2 trucks. He is why we come back
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Jan 10, 2023 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 08, 2023

It was a very fast and great experience bring my car in to get what was needed done to it More

by BRIANGAUTHIER92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

January 07, 2023

Executive Shelby did everything I needed them to do and did it timely fashion and good service More

by newmanreeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2023 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 06, 2023

I have been using this service center for years. They are kind, courteous and professional. More

by csmanzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 06, 2023

They are to high priced the service writer lied just pure horrible I went elsewhere they told me because I don’t service my truck there that they can’t give a discount he also said that he took that into con More

by ctklou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Executive Chevrolet responded

We apologize for the communication you received, here at the dealership. We value all of our customers and our relationships with them. Our parts and labor times are generally created from time guides, with diagnosis as well. We do apologize if any times or prices seemed high. With respect to not meeting expectations, during your visit here, we would like to kindly refund the diagnosis charge that you incurred. We would be happy to refund that amount and send an email copy for your records. We do wish you the best, in the New Year ahead, and apologize again for the experience. - Executive Chevy Service Team

January 05, 2023

My experience at Executive Chevy service was excellent! ! I was kept up to date on what was going on with my car and the staff was knowledgeable and friendly. More

by TMODON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max and Mark met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

January 05, 2023

Repaired something on my vehicle that I told them I did not want repaired and was charged over 200 dollars More

by Mark42298
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Executive Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kevin Galante Service Manager

January 04, 2023

Great, quick, courteous service. Staff are always kind and helpful. I don’t ever regret having to bring my car in to be serviced. More

by C.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

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