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Executive Chevrolet - Service Center

Wallingford, CT

4.8
902 Reviews

902 Reviews of Executive Chevrolet - Service Center

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January 17, 2023

very easy and friendly dealing with the service desk staff, but the amount of time to accomplish the actual diagnosis work was excessive. More

by JOHN.VIGENT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Executive Chevrolet responded

John, We do appreciate your business and trusting us with your vehicle. We do have a basic diagnostic charge (as all of the dealers / repair shops will charge), that would need approved up front. We understand that it did take several days to get some answers back, but we did need to address our standing appointments first. We apologize we didn't quite meet expectations on this one. We certainly thank you for coming in and appreciate your servicing with us. Best , - Executive Chevy Service Team

January 16, 2023

Great service, was honest about what I needed and what I didn’t. Very trustworthy More

by MMANDAK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

January 16, 2023

I scheduled service on-line on a Sunday - quite convenient. The day and time I scheduled was available. It was for a routine oil change and tire rotation. The service department was friendly, fas More

by PatCinotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

January 14, 2023

Accommodating when scheduling a service appointment, and completed the service very quickly. Staff was very friendly as well.. More

by Mnlandon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

January 14, 2023

Great experience. Explained every thing and cleared up worries . Will use again and very thankful More

by Rduszynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

January 13, 2023

The oil change was quick and the service team was friendly and knowledgeable.I feel good having our vehicles in their hands. More

by MGARY8821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lathrop ,Steve Dietrich, Mike Waite., Tom Orris
Jan 15, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

January 13, 2023

The communication and service completion was timely as well. Very attentive to my needs . Very happy with the service. More

by KBCOOK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

Jan 16, 2023 -

KBCOOK41 responded

Executive Chevrolet in Wallingford is a great dealership to have your car or truck maintained. The entire staff is very welcoming to your needs and are willing to go above and beyond to satisfy those needs. I would highly recommend them for sales or service of your vehicle.. Thank you

January 12, 2023

Routine oil change and tire rotation. The service department was friendly fast and professional. I only have good things to say More

by sms576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Chevrolet responded

Thanks for sharing about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

January 10, 2023

I was overdue for an oil change and the dealership was able to get me in right away. My vechicle is at 48,000 miles and the service department was able to give me a plan with the services I need and will More

by JOSEPH.ANTONELLI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Joseph, and we look forward to working with you again. Kevin Galante Service Manager

January 10, 2023

Mark V. has been my advisor for quite some time and has always been excellent! He follows up promptly and has great communication skills. He has gone above a More

by Onrep19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Mark and the team were able to help, and we hope to see you again! Kevin Galante Service Manager

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