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Executive Chevrolet - Service Center

Wallingford, CT

4.8
902 Reviews

902 Reviews of Executive Chevrolet - Service Center

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February 03, 2023

Personel are all very professional and helpful. Work on my vehicle was completed in less time then expected. Needed a part that was not in stock which they ordered and had the next day. More

by PAUL_VALERIE_GWARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Orris
Feb 03, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET, and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

February 02, 2023

Always a pleasure to do business with people that always gives there best customers care and are very professional. The service department is always very accommodating and try to get you out the door as qui More

by M.venditto1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Woodward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Obed Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Shepard, John Jackson
Feb 02, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH !!! - Executive Chevy Service

February 02, 2023

Max Pieper at Executive Chevrolet was awesome. He messaged me personally several times and called promptly when the car was ready. It was great to have such a personal experience - a real person w More

by BRIAN.CYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH !!! - Executive Chevy Service

January 31, 2023

No loyalty to customers, I purchased a vehicle in 2019, I have been having issues with it and was looking to trade and the offer was unacceptablely low. I was told my behicle was fixed, I picked it up and th More

by Thanx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Executive Chevrolet responded

Hello Thanx, First let me thank you for your loyalty to our dealership. I appreciate your purchase and servicing of your vehicle with us. I understand that you were not happy with our trade offer from us. The current market conditions have changed values quite considerably and they are changing constantly. We do our best to keep up with the market and try to maximize our values to our customers. I apologize for the multiple return trips to get your issue finally resolved. This is certainly not our intention as we would always like to fix the vehicle right the first time. I am happy to hear that you found everyone in our service department as friendly. Due to the hassle this caused and your undeniable loyalty I would love to provide you a coupon to be used in our service department towards future maintenance and repairs. Please stop by or give me a call directly. Thank you for your business - Shaun - Executive Chevrolet - 203-493-5822

January 31, 2023

Great service and quick! Will return for my next service. Dealership is clean and comfortable to wait in for your vehicle. More

by JAMIEREYNOLDS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Executive Chevrolet responded

Thank you, Jamie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

January 29, 2023

Great fast service. Max was a great help and very knowledgeable. He was very professional and will definitely be coming back because of him. More

by SUZUKILTZ250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Max met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

Jan 30, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH !!! - Executive Chevy Service

January 28, 2023

Good service and the service manager was very helpful, friendly and informative , definitely would recommend the dealership. More

by Ronald Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Executive Chevrolet responded

Thank you, Ronald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

Jan 30, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH !!! - Executive Chevy Service

January 26, 2023

Knowledgeable and friendly. Mark was a great customer representative, pleasure to do business with. Highly recommend. More

by bhax827699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

January 25, 2023

I was able to make an accommodating appointment in a very reasonable timeframe. I was kept informed, received a reasonable estimate for a repair that was (understandably) not covered by warranty. The repair More

by kdevlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVEROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH !!! - Executive Chevy Service

January 24, 2023

The People are always very nice. Work is always done on time. The waiting area is very comfortable More

by PATRICIA.ZANONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVEROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH !!! - Executive Chevy Service

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