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Executive Chevrolet - Service Center

Wallingford, CT

4.8
902 Reviews

902 Reviews of Executive Chevrolet - Service Center

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March 04, 2023

Helpful Kept me informed of everything that was going on also did it in a time in mannerly fashion More

by HARLEYBADBOY1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

March 03, 2023

Nice staff but I brought it in with a problem and left with the same problem. And wanted to charge me again when it was the problem they should’ve fixed. More

by Anonymously
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Executive Chevrolet responded

We're sorry to hear about your experience. I happy to hear that you felt the staff was nice but we want the whole experience to be pleasant. We would love the opportunity to rectify the situation and get you a resolution. Can you please contact myself directly at 203-493-5815. I would love to assist you and correct this as soon as possible. Kevin Galante Service Manager

March 02, 2023

Staff was courteous and helpful. Didn't have to wait to long for work to be done. More

by amb71671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson, Bill Nolette
Mar 02, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

March 02, 2023

Service was done on time and below estimate Max was friendly and knowledgeable and answered all my question in a polite and respectful manner More

by RHILLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. - Executive Chevy Service Team

February 24, 2023

Executive has been very professional and accommodating. Very personable staff there to help with all of your needs. More

by JMURRAY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Livio Reis , Bill Nolette
Feb 24, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

February 23, 2023

This by far is the best Chevrolet service department that I have ever experienced! Service Advisor Max Pieper was extremely customer friendly and knowledgeable of his job. The service tech located the cause More

by ourol56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

February 23, 2023

I brought my 2015 Silverado in for a bad lifter. Which also damaged the cam shaft. I dealt with Mark there the whole time, and he was nothing but helpful and updated me whenever he could as to how t More

by EJSCALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

February 22, 2023

Good service. Price was a little higher then quoted but all in all I had a good experience More

by Jccorrado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

February 21, 2023

I bought a 2021 suburban. The sales staff were friendly they gave me the best deal that I can get. when I bring the car in for service, they are professional, and that you pay More

by CCAGLE421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jackson
Feb 22, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response ! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

February 20, 2023

Easy to schedule drop off and pick up no issues with service ready earlier than expected More

by kprim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Executive Chevrolet responded

Thanks very much for the great survey response! We are glad to see that we met expectations. We appreciate you coming to see us here at Executive Chevy. If you could please look out for the survey coming from CHEVROLET , and complete it, WE WOULD REALLY APPRECIATE IT VERY MUCH!!! - Executive Chevy Service

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