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Executive Chevrolet - Service Center

Wallingford, CT

4.8
898 Reviews
Call Service Center (203) 872-5345

898 Reviews of Executive Chevrolet - Service Center

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November 05, 2023

Great communication with service advisor. All staff were very respectful, courteous, and honest! Thank you! More

by EMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

November 03, 2023

Not the best dealership I would want to bring my vehicle to get serviced or buy a vehicle from. More

by Pumpkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Pieper
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Executive Chevrolet responded

Hello, We see there may have been some issues that need addressed, either by our service team or by our sales team. We would like an opportunity to communicate with you, regarding any concerns you may have. When you are available, please call us at (203)493-5815, and we will move forward and address what is needed. Respectfully, Executive Chevy Service Team

November 02, 2023

They were in communication the whole time about the status of my vehicle. They quickly found a loaner vehicle for me as well. This shop will take great care of you. More

by Afrench46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Waite
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Nov 03, 2023 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear Mark, Michael, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

November 02, 2023

I am very pleased with the service that I am being provided the service department has been excellent to work with More

by mferraroqb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

November 02, 2023

Excellent communication the entire time my vehicle was in the shop. Max was amazing to work with. Great service. More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Executive Chevrolet responded

Camille, Thank you for taking the time to share your thoughts on working with Max and our team. We're glad to hear Max delivered such a great experience! Kevin Galante Service Manager

November 01, 2023

Quick response. Great service. Discussed all planned work prior to completing. Labor quick and efficient More

by BRIAN.FAIRBROTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Executive Chevrolet responded

Brian, Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kevin Galante Service Manager

October 31, 2023

Max was professional and understanding since my vehicle was older and with many many miles. Max took the time to explain the diagnostic procedure . More

by JRUSSO1326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
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Nov 01, 2023 -

Executive Chevrolet responded

Thank you for choosing Executive Chevrolet. Your feedback and rating mean a lot to us. We're glad Max was able to help, and we hope to see you again! Kevin Galante Service Manager

October 26, 2023

Easy check in at desk discussed reason I brought my vehicle into dealership. I was explained what was going to be done to my vehicle to fix the issue it was brought in for. More

by majorcandace76
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gorman
Report | Print
Oct 26, 2023 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

October 26, 2023

Like doing business here, both Mark and Max are both helpful and great to work with. More

by Bman3218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and Max, and we look forward to working with you again. Kevin Galante Service Manager

October 25, 2023

Outstanding service and communication to keep me informed on what was wrong with my truck. Max in the service department was great!!! More

by jlomoriello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Executive Chevrolet responded

It's great to hear that Max was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Chevrolet! Kevin Galante Service Manager

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