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Executive Chevrolet - Service Center

Wallingford, CT

4.8
898 Reviews

898 Reviews of Executive Chevrolet - Service Center

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February 29, 2024

I've had to bring my 2022 Chevy Tahoe in four times now because of oil leak issues each time the dealership is very attentive to my needs and has provided a loaner car two of those occasions More

by Pivottopotential
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max
Jul 05, 2024 -

Executive Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Kevin Galante Service Manager

February 27, 2024

His immediate response to our problem was reassuring And he fixed our vehicle super fast More

by BIKERBOB78BRONCO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 28, 2024 -

Executive Chevrolet responded

Bob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

February 24, 2024

1pm appointment for a oil change. I got there at 1245 and didn't leave till 230. Why bother having appointments? Took entirely too long long More

by ARRIGONIMARINEMOVERS
Recommend Dealer
No
Employees Worked With
Mark Valerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Feb 26, 2024 -

Executive Chevrolet responded

Good Morning, Thank you for allowing us to address your concerns. We generally plan to have all of our routine maintenance services (oil change and tire rotation), completed within 1 hr. to 1 hr and 15 mins. We understand that we went a little longer than expected on this particular service. We do apologize for the inconvenience. We do understand how important "time" is to everyone. On behalf of the staff here in the Executive Chevy service department, we would like to extend a complimentary oil change and tire rotation, that can be used at any time after today's date. We will gladly place a note on your account, stating the offer. You can simply print a copy of this email and use it for your complimentary service, just as you would a coupon. We thank you very much for servicing with us here at Executive Chevy ! Sincerely, Executive Chevy Service Team

February 23, 2024

My entire experience has been great. Max communicates extremely well and got back to me very quickly on everything. I had two of my vehicles in for service over the last month and both t More

by Pgr1990
Recommend Dealer
Yes
Employees Worked With
Max
Feb 23, 2024 -

Executive Chevrolet responded

Thank you for taking the time to share your thoughts on working with Max and our team. We're glad to hear we delivered such a great experience! Kevin Galante Service Manager

February 21, 2024

The dealership does their best to accommodate the customers needs. All of the staff members are very helpful, knowledgeable, credible, and most importantly personable. I purchased my vehicle three ye More

by Williamarenajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Feb 22, 2024 -

Executive Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, William, and we're happy to hear that we met your expectations. Thank you for choosing Executive Chevrolet, we look forward to having you as a valued customer for many years to come! Kevin Galante Service Manager

February 16, 2024

Very honest and professional I would recommend them to anyone and the staff was great More

by Sntarq5
Recommend Dealer
Yes
Employees Worked With
Max
Aug 12, 2024 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

February 16, 2024

Mark and Max at the service desk are both helpfull to get your problem resolved, I sat in a comfortable waiting area, while my truck was repaired. More

by cspinelli003
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Feb 16, 2024 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

February 16, 2024

Friendly and knowledgeable. He explained in understandable word what needed to be done in the vehicle and what to expect for next appointment. More

by mlkapanga
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Feb 18, 2024 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

February 14, 2024

Excellent service, explains in detail the result of the vehicle evaluation, has experience in his work, More

by david.orte
Recommend Dealer
Yes
Employees Worked With
Max pieper
Feb 14, 2024 -

Executive Chevrolet responded

Thanks for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business, David, and hope to see you again soon! Kevin Galante Service Manager

February 13, 2024

I needed to deal with an ongoing recall for Chevy Trailblazers in our corporate fleet. Mark made the experience an easy process. We continue to bring the vehicles to Executive Chevy because of his ex More

by richard.x.pallotto
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Valerio
Feb 13, 2024 -

Executive Chevrolet responded

Thank you so much, Richard, for your kind words, and for taking the time to leave us this wonderful feedback! Kevin Galante Service Manager

Feb 13, 2024 -

richard.x.pallotto responded

My Pleasure!

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