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Executive Chevrolet - Service Center

Wallingford, CT

4.8
1,110 Reviews

1,110 Reviews of Executive Chevrolet - Service Center

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January 27, 2022

Great service department. They remember their customers and are very friendly. Would recommend then to anyone. More

by anthony_wallace1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Anthony, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 27, 2022

I had an excellent young man named Max Peiper assist me with getting my car repaired. He was courteous and thoughtful and took care of what I needed done. More

by teressawarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear Max and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 26, 2022

They were very informative and prompt with my service and took care of a past issue More

by LT060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Max and Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

January 25, 2022

After I had difficulty with setting up my service appointment via online, Eric was able to help me get an appointment at my intended time and get my vehicle repaired the same day in such a reasonable More

by Liz Colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nazario
Jan 25, 2022 -

Executive Chevrolet responded

Liz, Thank you! Eric and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 24, 2022

They did an excellent job repairing my car. They did it quickly and I had no problems. Excellent customer service!! Great communication! More

by cherigalante70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Executive Chevrolet responded

Cheri, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

January 20, 2022

The service is great. However the cost is prohibitively high. Lower costs would certainly make this a better place. More

by Jmknicker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Executive Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kevin Galante Service Manager

January 18, 2022

I went in for a routine oil change and tire rotation. The service adviser was informative about my make of car. More

by BD1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 18, 2022

Had a horrible experience at Hamden Chevy. Came here and immediately was welcomed, writer was honest with observations and quickly had my issue remedied. Because of that I will return, honesty in car servi More

by JerryS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Executive Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jerry, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

January 17, 2022

I have always had a great experience with Executive Chevrolet. Communication is great when keeping me informed of the progress. More

by ACCIRIOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Executive Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Chevrolet. Kevin Galante Service Manager

January 17, 2022

They performed the service and noticed the defrost light was out. That had the part in stock and replaced it. Great job More

by S_GUERRETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

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