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Executive Chevrolet

Wallingford, CT

4.8
1,303 Reviews
As part of the Executive Auto Group, Executive Chevrolet gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Chevrolet to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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399 N Colony Street

Wallingford, CT

06492

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Showing 1,303 reviews

January 07, 2022

Good people, they know the car and what to look for to prevent future problems. More

by TURN1RANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Executive Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kevin Galante Service Manager

January 05, 2022

Very pleased with the new service team. We have a very large fleet and our needs have been met so far. More

by Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Executive Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Chevrolet. Kevin Galante Service Manager

January 05, 2022

I felt a bit pressured to do more work on my car than was planned. I don’t appreciate that. More

by SMERIGLIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service advisors name, he was new
Jan 05, 2022 -

Executive Chevrolet responded

We are happy that you felt the quality of our work and friendliness was exceptional based upon your rating. However, we are disappointed that you were not pleased with the overall experience. We do not try to pressure our customers. We try to provide them the information in regards to the health of their vehicle and help our customers to make an educated decision. We apologize that you feel you were pressured. If you would like to discuss further please do not hesitate to reach out to me directly. Thank you, Shaun Woodward General Manager 203-493-5822

January 05, 2022

Went in for a oil change and tire rotation. Everything was handled perfectly. Professional and courteous. More

by SMCINTYRE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Executive Chevrolet responded

Thank you for sharing your thoughts about your experience with Executive Chevrolet. We appreciate your business and hope to see you again soon! Kevin Galante Service Manager

January 04, 2022

Courteous, professional, reliable service department. Would not bring my Equinox anywhere else for service and would purchase vehicle from Executive Chevy in the future. More

by andibsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Executive Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kevin Galante Service Manager

January 01, 2022

Friendly, courteous & Helpful !Answering all my Friendly, courteous & Helpful ! Answering all my questions. Service Department A returning customer pleased with the end results More

by Donna Rossitto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Executive Chevrolet responded

Donna, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kevin Galante Service Manager

December 31, 2021

Everyone was professional, there was no pressure at all everyone was personable and no one pushed us or tried to haggle, they were accommodating and the sales rep was phenomenal 24 hours More

by MARGARET_CLAFLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obed Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Livio Reis
Dec 31, 2021 -

Executive Chevrolet responded

Thank you so much for your kind words, Margaret, and for taking the time to leave us this wonderful feedback! Shaun Woodward General Manager

December 31, 2021

Excellent and Friendly service. Mark take care of everything what I asked. So pleased and am satisfied. More

by SJDIONSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pieper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Executive Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Chevrolet. Please don't hesitate to reach out if you need anything else. Kevin Galante Service Manager

December 29, 2021

Prompt sevice at quoted price. Very easy to do business with easy access to dealership More

by Fm100762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Galante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Executive Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kevin Galante Service Manager

December 26, 2021

Long wait to discover my main reason to be there wouldn’t happen for lack of part, 2 hours! Front desk Max didn’t feel it necessary to mention that, until at the 2 hour mark I walked up to the desk for an up More

by Thomas.cost220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Galante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Max Pieper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Executive Chevrolet responded

I am sorry that your experience did not live up to either of our expectations. You should have been informed in a timely fashion of the status of the repair or the fact of we needed to order a part to complete the repair. I am glad to hear that our Service Manager was able to recognize the lack of communication on our end and comped you your oil change. If you wanted to speak about this any further please feel free to contact me directly at 203-493-5822. Thank you, Shaun Woodward General Manager

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