Executive Auto Sales

I found my dream car at Executive Auto Sales, Smithfield, RI! I live in Southern California and so what could have been an arduous process was not. My first contact was with Neil, one of their salesmen, an RI! I live in Southern California and so what could have been an arduous process was not. My first contact was with Neil, one of their salesmen, and he was both informative and courteous. After only a couple of phone calls between us, as I researched about the vehicle and we discussed pricing, we made a deal. They were very accommodating throughout the PPI (Pre-purchase Inspection) -- happily agreeing to have the car up on a rack when the inspector arrived so that area could easily be seen. Minor issues the inspector noted were most cooperatively resolved. The car was ready for shipment when agreed; however the transport truck broke down and the shipment had to be rescheduled. This meant keeping the vehicle nearly another full week -- which was frustrating to me -- but Neil assured me it wasn't a problem. I never bought a vehicle online, or out of state, but it was obvious the staff at Executive knew how to do it all! They sent all the needed paperwork via overnight FedEx with a prepaid return envelop. They knew how to expedite and correctly complete the sale. Their level of professionalism in this process gave me great confidence in what could have been a scary, risky, uncomfortable process if I'd been buying from a private party. The car had to undergo a Rhode Island safety inspection before it could be sold. This was actually a really nice "comforting" step! When it arrived in CA it had to pass a physical inspection, which it did without any trouble. It also passed its CA smog certification with flying colors! Neil knew that I'd need to drive it upon its arrival in CA, so he purchased 20-day Rhode Island tags at a minimal cost of $25 so I could legally drive it in CA. These steps: state safety inspection and temporary tags, are items I wouldn't even have thought to ask about. But, because Executive Auto Sales has been in this business many years, and because they are attentive to their reputation, and to customer satisfaction, they were diligent and accommodating in every way! The whole process took about a month due to the delay in the shipping. I would happily refer buyers to and/or be a repeat customer of Executive Auto Sales! They're the best! More

Executive Autos is the best dealership in RI!! They have very professional and friendly staff and were able to get me the exact car I wanted in perfect condition. Additionally, they have an amazing inventor very professional and friendly staff and were able to get me the exact car I wanted in perfect condition. Additionally, they have an amazing inventory of quality vehicles. Thank you so much Executive Auto!! More

Nothing but the best experience!! When people write reviews it's either really good experience or the most horrific. I can tell you, I had nothing but the best experience! I inquired a When people write reviews it's either really good experience or the most horrific. I can tell you, I had nothing but the best experience! I inquired about the vehicle on cars.com and he got back to me pretty quickly. He put the car for me on hold without a deposit like most dealerships require! I explained my whole situation to him and we did the whole deal over email. I lived pretty far away to make a couple trips there. When I went up there I saw the car for the first time. I was more than amazed! Car drove as if it was brand new! Very well taken car of all the way around. Signed for the vehicle and drove away very happy. Chris was very pleasant to deal with and very understanding. I highly recommend this dealership to anybody looking for a good quality used vehicle. Thanks again everybody at Executive Auto(: More