Exclusive Motorcars
Randallstown, MD
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750 Reviews of Exclusive Motorcars
Great quality of cars and trustworthy. Always willing to go out of their way to make sure 👍 you are very satisfied. They try to get you the best deal possible. go out of their way to make sure 👍 you are very satisfied. They try to get you the best deal possible. More
I was sold a vehicle that was not State inspected and had to wait 3 days for delivery. During that time-frame, a defection detected during the purchase was to be corrected and was not. After taking deliver to wait 3 days for delivery. During that time-frame, a defection detected during the purchase was to be corrected and was not. After taking delivery I experienced other issues with the vehicle that needed to be repaired. I immediately took the vehicle back to the dealership and advised of the issues I discovered that required repairs. I will say that I was given a replacement vehicle but this effort left me waiting for long periods of time to fulfill. Subsequently, my car was held for a month and I found myself managing the flow of information within the dealership at each step of my inquiry on when my vehicle would be repaired and ready for yet another delivery. The sales staff tried to be as accommodating as possible but the service division was much less and at times, and where dismissive and seemed not to be as concerned with customer service. Even though I now have my vehicle, there are still issues not resolved that I was assured had been. I just have not the time or energy to address them at this time. I am glad to have purchased an extended warranty because this allows me some time to address these issues but I dread having to work with a team (or lack there of) that has no consideration for my time. This business shows promise to be a fantastic resource for vehicle purchases and I would think my experience, although not the best, is typical for some but I hope not for the majority. Shout to Shawna and Sheree. They are sales professionals! More
Big E and his team got me in the car I wanted even though my credit wasn’t a1 the team worked out a solution sat me down gave me a clear explanation of everything and now I’m in the car I wanted definitely r my credit wasn’t a1 the team worked out a solution sat me down gave me a clear explanation of everything and now I’m in the car I wanted definitely recommend exclusive motorcars to first time buyers or someone that just want a beautiful car they have a great selection More
Crystal was great, overall good experience! Thanks guy for doing a wonderful job keeping your customers safe while we shopped for and purchased our new vehicle. for doing a wonderful job keeping your customers safe while we shopped for and purchased our new vehicle. More
Very professional people.they worked hard to get me in the vehicle that I wanted. I would definitely recommend exclusive motors to family and friends. the vehicle that I wanted. I would definitely recommend exclusive motors to family and friends. More
I went to exclusive motorcars right before they closed And was greeted by a very great salesman Mr.Egboh. Mr Egboh was very professional and very trustworthy he is a man of his word. He sold me a 2016 Aca And was greeted by a very great salesman Mr.Egboh. Mr Egboh was very professional and very trustworthy he is a man of his word. He sold me a 2016 Acadia Denali if you ever need a car make sure you deal with Mr. Egboh he will make sure all your needs are taken care of. More
What a great dealership to buy a vehicle from had a excellent experience the staff was very kind and rick selby was the best differently would buy from again and highly recommend excellent experience the staff was very kind and rick selby was the best differently would buy from again and highly recommend More