Exclusive Motorcars
Randallstown, MD
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750 Reviews of Exclusive Motorcars
Took great care of my problem. Great job and great service!! Will go to him again when my car is acting up. Was straightforward about my issues. service!! Will go to him again when my car is acting up. Was straightforward about my issues. More
The staff was very accommodating and professional. The showroom and lot and outstanding with very nice cars. I was a little taken back by the mandatory $3,000 warranty that is not listed online. Their car showroom and lot and outstanding with very nice cars. I was a little taken back by the mandatory $3,000 warranty that is not listed online. Their car prices are lower because of this, but it can still steer people in the wrong direction. I just think you should be made aware what the car prices really are before you come in. More
It was a pleasure to work with Crystal. She was very pleasant and easy to work with. Highly recommend Her and this dealership. Thanks for making this such a easy transaction. pleasant and easy to work with. Highly recommend Her and this dealership. Thanks for making this such a easy transaction. More
Jack was very approachable and customer service oriented. He was enthusiastic about the car I was interested in and the team at Exclusive Motor Cars that stood behind it. The few questions I had that were He was enthusiastic about the car I was interested in and the team at Exclusive Motor Cars that stood behind it. The few questions I had that were not answered on the spot were quickly found in a professional manner. I definitely felt comfortable working with Jack. Since the purchase was a gift Jack also went out of his way to participate in making the delivery process as special as possible. More
Tried to buy a car from here. Got a quote from them that it was $14K plus taxes and fees. "No haggle". Went there and they tried to charge $4K in a reconditioning fee. Thats practically a fourth of the cost it was $14K plus taxes and fees. "No haggle". Went there and they tried to charge $4K in a reconditioning fee. Thats practically a fourth of the cost of the car. xxx. Wasting our time and kept trying to justify wasting our time by saying other dealerships do this... yeah sketchy ones. A good dealership doesn't have these xx hidden charges to trick buyers into coming in. These guys should be fined for false advertisement. The 14K price was only $200 cheaper than a comparable car 25 minutes away so there's no justification at all. The other dealership gave me an OTD price of $15300. Not freaking $19K. More
Very nice, clean place but they hide fees. So go to the website or call someone and ask for sure what ALL fees are because they are false advertising. Went to get a car under 15,000. Said on one of their a website or call someone and ask for sure what ALL fees are because they are false advertising. Went to get a car under 15,000. Said on one of their ads price was 14k something after all fees- listed the fees said no haggle no problem. Drove an hour and 30 mins for them to tell me theres a $4,000 reconditioning fee. HID FOUR THOUSAND DOLLARS. hands down terrible advertising. You'll be better off looking on Fitz Gerald, they will show the actual price of the vehicle with no hidden fees More
MAKE SALES MANAGERS GREAT AGAIN, PHIL SUCKS! Phil is MAKE SALES MANAGERS GREAT AGAIN, PHIL SUCKS! Phil is a bad excuse for a sales manager, said he was going to call me back Monday and here we are MAKE SALES MANAGERS GREAT AGAIN, PHIL SUCKS! Phil is a bad excuse for a sales manager, said he was going to call me back Monday and here we are Friday he finally called back after i called several time and when i asked what took him so long he hung up on me, the other sales Rep told me Phil was in way over his head with this position as he is trying to be a jack of all trades, which he is not doing very well stated the other sales rep. He also stated Florida was 2000 miles away from Maryland, Phil clearly did not do well in Geography class. More
extremely excellent employeGreat guy !You’re in good extremely excellent employe Great guy ! You’re in good hands with Jeyson ! got me the car I wanted ! well down and down to earth guy! extremely excellent employe Great guy ! You’re in good hands with Jeyson ! got me the car I wanted ! well down and down to earth guy! More
The salesperson was great to work with. The dealership is clean and welcoming. They seem to look out for their customers pretty good. I like them. clean and welcoming. They seem to look out for their customers pretty good. I like them. More