Exclusive Auto Wholesale LLC
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 107 reviews
A dream come true Scott and the rest of the staff was super!! Will surely shop there again for my next corvette and will highly recommend them for anyone whose shopping for a great deal keep up the great super!! Will surely shop there again for my next corvette and will highly recommend them for anyone whose shopping for a great deal keep up the great work that you guys are doing at EAW!! More
Scott kept me updated on cars that he thought fit my interest and budget. He followed up with me after sale also. Great experience threw sale. interest and budget. He followed up with me after sale also. Great experience threw sale. More
Scott was very friendly and helpful. He gave us great information on each car that we looked at. All of the vehicles were very clean and well maintained. I would recommend EAW to anyone! information on each car that we looked at. All of the vehicles were very clean and well maintained. I would recommend EAW to anyone! More
Do not put money down to hold a car even for less than 12hrs!!! Will not get ur money back. I put down money $1000k for less than 12 hrs and just did not feel good about it, so I advised I will not be ab 12hrs!!! Will not get ur money back. I put down money $1000k for less than 12 hrs and just did not feel good about it, so I advised I will not be able to do the deal. Well they have returned my text, emails, or calls advising me what about being a man of my word, and holding my feet to the fire...another words they are keeping my deposit. The car is a Porsche, it will sell fast... just not right... just would think if they knew I did not feel good about the deal, the car, buying a high end Porsche then why would they not return my deposit to get my return business?? No they are not into beholding relationships on the money. Sad how customer service goes out the window and a businesses true colors show... held the car for less than 12hrs. Makes me sick to think they just steal money like this from guys like me that are trying to just live out a dream. Learned a valuable lesson, will never come back to do any business here... this is what they leave me with. A feeling of being taken advantage of. Just sad More
Gave a 1 star and would have given zero if possible Stay Gave a 1 star and would have given zero if possible Stay away from this dealership they are not truthful. Bought a 42K vehicle and after a week had Gave a 1 star and would have given zero if possible Stay away from this dealership they are not truthful. Bought a 42K vehicle and after a week had a flat. When changing the flat I discovered that that there was no jack. Call my sales person Christian Shaefer and explained. Christian said no problem I’ll get you one out tomorrow. A week went buy no jack. After numerous text and 3 months I still do not have a jack. I have been lie to by Christian the salesperson, treated like dummy by the sales manager Randy Long. I truly hope they do not treat all of their customers the way I have been treated over a 100.00 jack. If you purchase a vehicle from them you will feel that dart hit you in the back as you exit the door. Obviously they do not build a businessman on return customers. I will never buy another vehicle from them and I will highly discourage anyone I know from doing so. I am appalled that something as a simple thing as a jack that I will purchase at approximately 100.00 has come to this. Jason Green is the only person that has tried to rectify this situation, but with no success. More
Christian was a very good salesman, very helpful and knowledgeable in his profession he and Patrick made the process simple for buying, I will use them again in the future when I am in the market to buy knowledgeable in his profession he and Patrick made the process simple for buying, I will use them again in the future when I am in the market to buy again. Thanks More
Jason Green was fantastic with the out of state purchase of my Porsche 991. The purchase was absolutely a positive customer experience from start to finish. This was probably the best price in terms of mile of my Porsche 991. The purchase was absolutely a positive customer experience from start to finish. This was probably the best price in terms of miles and condition in the US for the 911. Jason kept me informed of the processes in its entirety, and the finance manager was well prepared to allow for a very smooth transaction. I highly recommend this dealership!!! More
VERY UNPROFESSIONAL BUSINESS ENCOUNTER I am an engineer from the Dallas, Texas area and currently working in and out of the hospitals and Doctor offices trying to save as many life's as pos I am an engineer from the Dallas, Texas area and currently working in and out of the hospitals and Doctor offices trying to save as many life's as possible but was in need of an SUV. I found an SUV with this business online and contacted them as I was already pre-approved with my Credit Union and told this information to Christian on my call and explained I was ready to purchase the vehicle and we got the paperwork together once shipping cost was figured out, they then sent the purchase order to my Credit Union. The salesperson reached out to me after the fact and inquired about a deposit knowing he had sent a Fedex label to my Credit Union and did not go so far as to explain my work to him and that I at the time did not have my wallet on to do so because of the strain I was under with my work and did not think much of it either because had communicated with my Credit Union. Today, because I'm on 24 hour call was not available for awhile and this gentleman again once I saw his text asking for this deposit. I wear scrubs in my work and no time for this and the Credit Union unknowing to me was short handed and trying to do their jobs did not answer this guy fast enough to get a copy of the check being Fedex today. They in turn did send a copy of it but these guys chose after all to sell the SUV from under me knowing all this. Now as a norm I can be available but even though I managed to take time explain this to Christian as he also told me his wife was a nurse and understood. If he was being truthful, not saying he was not. Bottom line is this business had no reason today to make this decision and wait for the check they knew was coming. My Credit Union has marked this dealer in case anyone from my area wants to buy from them. Bottom line this was not necessary to do, now for some reason check did show up tomorrow I get it. So there more to this and I have my suspicions. Keeping in mind I'm sure others may have had a good experience with this dealer, this is a fair warning to others, BE CAREFUL IF YOU ARE OUT OF STATE or ..... More