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Exceptional Motorcar

Defiance, OH

4.6
1,471 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,471 reviews

July 28, 2025

They were very easy to work with. Very helpful in expanding everything. Would recommend to friends More

by hatfield.shon
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Rankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 22, 2025

The process went very smooth, the price for my vehicle was fair, considering the market. The sales staff was awesome More

by william_whitted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Spychala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

July 21, 2025

After driving a long way to get to this dealership and not knowing what to expect, we were more than happy as Hannah provided us with a great deal and a wonderful experience. Beautiful showroom, would def More

by Jjduke0550
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Exceptional Motorcar responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 06, 2025

The dealership had a wide selection of vehicles to choose from. The only issue we had was a few of the vehicles we looked at smelled so bad of smoke we didnt even visited them, even though they were exactly More

by bigchief2250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Spychala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2025 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 25, 2025

Extremely responsive to inquiries and very helpful when looking for a vehicle to fit the needs of my family and myself. Highly recommend the excellent staffing at Exceptional! More

by Backs_jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Skodny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Exceptional Motorcar responded

Jake, thanks for your feedback on your recent visit to Exceptional Motorcar. It's great to hear that we were able to assist you and that you had such a positive experience.

June 24, 2025

Our Sienna Van was sitting by the entrance door looking brand new awaiting our test drive. Mike greeted us with a warm smile. After checking my license we took or test drive and purchased with a quick seam More

by dpclapp73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Limbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Exceptional Motorcar responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exceptional Motorcar.

June 23, 2025

Great personalities, knowledgeable, efficient, friendly employees! Great car for the price, decent price for our trade in More

by Kjobug
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Jun 23, 2025 -

Exceptional Motorcar responded

Here at Exceptional Motorcar, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 19, 2025

This is my second car I have bought because everyone is amazing and I'll be back!! More

by mattockstheresar@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Limbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2025

All was great with dealership. Very helpful. Got a great car .car salesperson was great More

by lewisbac33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

June 08, 2025

I've purchased more than one vehicle from them and this was the worst experience I've had with them. More

by ms_manville
Recommend Dealer
No
Employees Worked With
Angela Commisso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Jun 09, 2025 -

Exceptional Motorcar responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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