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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.6
1,467 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,467 reviews

June 25, 2025

Extremely responsive to inquiries and very helpful when looking for a vehicle to fit the needs of my family and myself. Highly recommend the excellent staffing at Exceptional! More

by Backs_jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Skodny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Exceptional Motorcar responded

Jake, thanks for your feedback on your recent visit to Exceptional Motorcar. It's great to hear that we were able to assist you and that you had such a positive experience.

June 24, 2025

Our Sienna Van was sitting by the entrance door looking brand new awaiting our test drive. Mike greeted us with a warm smile. After checking my license we took or test drive and purchased with a quick seam More

by dpclapp73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Limbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Exceptional Motorcar responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exceptional Motorcar.

June 23, 2025

Great personalities, knowledgeable, efficient, friendly employees! Great car for the price, decent price for our trade in More

by Kjobug
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
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Jun 23, 2025 -

Exceptional Motorcar responded

Here at Exceptional Motorcar, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 19, 2025

This is my second car I have bought because everyone is amazing and I'll be back!! More

by mattockstheresar@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Limbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2025

All was great with dealership. Very helpful. Got a great car .car salesperson was great More

by lewisbac33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

June 08, 2025

I've purchased more than one vehicle from them and this was the worst experience I've had with them. More

by ms_manville
Recommend Dealer
No
Employees Worked With
Angela Commisso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
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Jun 09, 2025 -

Exceptional Motorcar responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 05, 2025

They did a great job helping me find my truck. The process was smooth and easy More

by micahmohr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Spychala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Exceptional Motorcar responded

Here at Exceptional Motorcar, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 26, 2025

Truck ended up needing brakes, fuel filter and a wheel alignment. Was told it was just serviced and need nothing. More

by sbeck_2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Skodny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Exceptional Motorcar responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 19, 2025

Clean building inside and out. Hannah was very friendly and answered the few questions we had. More

by whitsel1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Exceptional Motorcar responded

Thank you so much for choosing Exceptional Motorcar! Please let us know if we can be of any more assistance.

May 13, 2025

Said they had the cheapest f450 in USA and I see why. Tyler didn’t have any paperwork ready and took way longer than planned. Didn’t have my correct paperwork because I wasn’t told to bring it. I love bu More

by Jtroutdoorworx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Quintin Fleming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Fleming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Skodny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Exceptional Motorcar responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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