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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.7
1,405 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,405 reviews

November 18, 2024

Mike is a friend and helped me with my new vehicle greatly appreciated. Thank you. More

by leatehrneck48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Exceptional Motorcar responded

Thank you so much for your kid words for Mike and for choosing Exceptional Motorcar! Please let us know if we can be of any more assistance.

November 14, 2024

Great cars and very accommodating. Needed to be in and out and they made the deal happen extremely fast . Would purchase from them again More

by brsjrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Jacob
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Nov 14, 2024 -

Exceptional Motorcar responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 14, 2024

An amazing experience with individuals who were prepared and didn’t waste time. Fair in trade-in value and price of the vehicle as well. Honest and caring. More

by brittany.roof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Skodny, Angela Commisso
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Nov 16, 2024 -

Exceptional Motorcar responded

Thank you so much for your kind words, Brittany, and for taking the time to leave us this wonderful feedback!

November 14, 2024

I went to just test drive a vehicle and wasn't planning on buying anything. They have me a really good deal. More

by gabbsnow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rankin, and the lady that had me sign the papers. Never seen Hoffman.
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Nov 16, 2024 -

Exceptional Motorcar responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exceptional Motorcar.

November 13, 2024

Wouldn’t take my brand new trade in. Wouldn’t take $10k cash down on top of that. Wouldn’t hold the car with a $500 deposit because it’s “bad business”. Wouldn’t detail the car even thou More

by abergail21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alyssa Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines
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Nov 17, 2024 -

Exceptional Motorcar responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 04, 2024

They were very helpful in finding me the right vehicle for me and helping me finance it More

by bbr631975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2024

Mike was great to work with. Even though we didn’t finance through them, they had all the paperwork ready to go in a timely manor. Whole process took maybe an hour with no pressu More

by bubbajames1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Limbaugh.
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Nov 05, 2024 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

November 03, 2024

Professional, courageous staff. Made the deal I needed to be happy. Would recommend this dealership to everyone . More

by rodent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2024

Fast and enjoyable service. We recommend highly and will be returning for our future needs. More

by patchesnletherpockets
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Skodny
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Oct 27, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 21, 2024

They worked well with me and I appreciate there help and we got what we wanted. Thank you all ! More

by Stroker103hd
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Limbaugh aka wonderboy !
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Oct 21, 2024 -

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

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