
Excellence Auto Direct
Euless, TX
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74 Reviews of Excellence Auto Direct
PLEASE READ. Honestly think most of these reviews are fake (just look at them, either 1 or 5 stars. Look at the one stars) also the yelp reviews are very different. I never review places but I needed to fake (just look at them, either 1 or 5 stars. Look at the one stars) also the yelp reviews are very different. I never review places but I needed to do this as a WARNING to others. If you’re thinking about buying a car from here ask them what the walk out the door price is. They hid two thousand dollars of hidden fees after I already got a quote that “included dealership fees”. I flew there to pick this car up. Manager was in the next room over and didn’t even bother to come talk to me. Ended up getting a flight back home. I’ve never been so disappointed in a business. I was willing to work with them and knew about tax and title fees and they screwed me over. Lesson learned, just wanted to warn others. More
Satisfied customer I highly recommend this place and will definitely be returning. Seth answered all questions and was very attentive to all our needs. Great customer se I highly recommend this place and will definitely be returning. Seth answered all questions and was very attentive to all our needs. Great customer service. More
This place will definitely get my business again. Overall a great experience. I purchased my dream car here. The prices are unbeatable and customer service was excellent. Ask for Seth he never lets us down. a great experience. I purchased my dream car here. The prices are unbeatable and customer service was excellent. Ask for Seth he never lets us down. More
Great Service and Welcoming Environment Roy was very helpful and made us feel very comfortable with our purchase. We were confident that we weren’t getting into something we couldn’t handle. Roy was very helpful and made us feel very comfortable with our purchase. We were confident that we weren’t getting into something we couldn’t handle. Overall, I would definitely recommend this dealership and Roy 100% More
Excellent Roy Rupert was great and attentive on all I needed!!! Will be coming back!! They made the process of purchasing a vehicle easy and enjoyable. Roy Rupert was great and attentive on all I needed!!! Will be coming back!! They made the process of purchasing a vehicle easy and enjoyable. More
Excellent Staff was very pleasant spoke spanish and was very helpful. Would recommend this dealer awesome service. Great friendly and fast services well explain Staff was very pleasant spoke spanish and was very helpful. Would recommend this dealer awesome service. Great friendly and fast services well explained on all documents. More
Highly satisfied I highly recommend this establishment. Very friendly and professional staff. Everything was perfect. Seth the salesman was knowledgeable and patient w I highly recommend this establishment. Very friendly and professional staff. Everything was perfect. Seth the salesman was knowledgeable and patient with me as a first time buyer. Thanks again! More
Priced to Sale Very happy with my experience here, I was prepared for the final price to jump significantly however I was thrilled when that wasn’t the case. The pri Very happy with my experience here, I was prepared for the final price to jump significantly however I was thrilled when that wasn’t the case. The price you see posted is a true price. Thank you Jose Torres for outstanding customer service, you made this a great experience, I’m very happy. More
Used car purchase Noel Brooks did an excellent job of getting us the car we wanted at the price we could afford. He took ownership of the 'make ready' job & delivered a Noel Brooks did an excellent job of getting us the car we wanted at the price we could afford. He took ownership of the 'make ready' job & delivered a sparkling Caddy CTS to us. Everyone was super nice - all the employees that we met were friendly and efficient. I'll go back the next time we're shopping for a car. BTW, we live 35 miles away, but it was worth the drive. More
Friendly and helpful people The sales person that helped us was very kind and professional. I will totally recommend this place. My son is looking to purchase a vehicle, the sal The sales person that helped us was very kind and professional. I will totally recommend this place. My son is looking to purchase a vehicle, the sales person that helped him, Jose Torres was great. -Mayra D. More