Excell Auto Group, Inc.
Boca Raton, FL
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1 Review of Excell Auto Group, Inc.
My initial feeling about Excel was class personified. I was at aww at the customer service and look of the dealership. The salesman seemed very knowledgeable. The car history was given and I was told th was at aww at the customer service and look of the dealership. The salesman seemed very knowledgeable. The car history was given and I was told they only deal in well kept cars. The car was a little older but looked, drove, and felt as though it was newer. Upon purchase, I drove it for a couple days before taking it to the BMW dealership because I notice white smoke as I waited for food in the drive through. The dealer came back with a $3 ,500 bill for something I cant recall right now. I drove it for another week before seeing the smoke again. I then took it to a friend of mind who worked for BMW for andxtended period of. He told me that there was an engine issue that was going to cost $10,000 to fix eventually but that it was ok to drive. The white smoke issue he fixed. It costed me another $2000 to fix that. He could see where the dealers did the work they said and felt it was probably needed based on what he saw. I went back to Excel to inform them of all the issues. The attitude was as expected (I had the car, all sells are final, it's yours now). That was 2 years ago. In the pass few months it has been overheating according to the computer. It has been in the shop for times and presently in again. I have spent another $2000 in repairs. My dream car and what I thought was a blessing has made me feel like the fool in the Bible that money will soon depart from him. The car cost me $30K plus. Paid it off recently. After feeling good about paying it off, looks like I may be going back into payments. I very seldom drive the car because I am a disabled veteran and dont have to go out much. Doctors appointments and occasionally to Pompano Beach from Port St. Lucie. Since COVIC I am home. I keep going back to Excel statemrnt of the type of cars they sell and the history report. Maybe my car was an isolated situation. More