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Excel Auto Lounge

East Windsor, NJ

3.1
82 Reviews
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521 US-130

East Windsor, NJ

08520

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Showing 82 reviews

November 23, 2023

Good dealership with a decent selection of used cars. I bought an INFINITI QX80 Base in one of the best configurations. The credit was processed quickly; I spent only 2 hours of my time in the dealership More

by Robbie Dutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
November 22, 2023

We've now bought two cars from this dealership within two months. First, I got a Lincoln Navigator Select for myself, and now a Jeep Compass Trailhawk for my wife. Both purchases went smoothly and quickly. S More

by Harry Bennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chepovetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Outstanding service, friendly treatment of customers, and qualified staff. I want to highlight the professionalism of the manager: she has deep knowledge of the cars offered, provided detailed consultation, More

by Samuel Blare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
November 18, 2023

Excellent dealership! Competitive prices, professional managers. I bought the car quickly and hassle-free. We were looking for a more spacious car than our previous sedan. More

by Zarcyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chepovetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

They offered to buy the car on more favorable terms than in another dealership, especially after I informed the manager about having another offer. Although the deal took quite a bit of time, we still drove More

by Robert Hubert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
November 14, 2023

Customer service at its best. I express my gratitude to the manager for detailed and honest information about the product, as well as for the time spent. The process of registrati More

by Timothy Acher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
November 13, 2023

Everything was excellent! This is the best used car dealership I've visited. The staff is very friendly, they answer any questions openly and honestly, and even offer helpful More

by Sigmund Reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chepovetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

They are scammers. Stay away from them. They stole my debit card and over charge 8-10k on advertised price More

by arpitvpatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Chepovetsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

arpitvpatel responded

They are bunch of scammers

November 02, 2023

Total scam artists, advertised pricing is thousands less than real price. Lying scammers, avoid at all costs. Sent recorded video of them lying to NJ Commerce Dept. More

by ebr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake, Adam
Nov 02, 2023 -

Excel Auto Lounge responded

Mr Richards, We appreciate all reviews, good and bad. We apologize that you did not have the best experience possible, but lying is not appreciated. The advertised price is absolutely the price that the car is sold for, we offer aftermarket products for our vehicles that you did not accept to purchase. We have the right to refuse sale to anyone and did nothing to scam anyone, especially since we couldn't have scammed you since you never actually bought anything. It is also possible to face civil legal charges when recording or videoing without consent. In New Jersey, this is considered a violation of the Invasion of Privacy Act. Thank you and you will be hearing from our attorneys.

October 21, 2023

So this Ron guy was “wanting to get us out faster” since we were already their at excel for 4+hours he had a lot of paper work and instead of explaining he said he will be sending us home with copies, well More

by Mandskline5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron R
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