Excel Auto Lounge

**Excel Auto Lounge: A Six-Hour Road Trip to a Shady Bait-and-Switch Circus** Listen up, folks, because I’m about to spin a tale of woe that’ll make your blood boil and your wallet whimper! I drove * Bait-and-Switch Circus** Listen up, folks, because I’m about to spin a tale of woe that’ll make your blood boil and your wallet whimper! I drove *three hours each way*—that’s six hours of my life I’ll never get back—to visit the so-called “Excel Auto Lounge,” chasing a deal on a car listed at a tantalizing $21,718. Sounds like a steal, right? WRONG. This place is a masterclass in sleazy, used-car-salesman shenanigans that’d make a cartoon villain blush. Picture this: I roll up, exhausted from the trek, dreams of cruising home in my new ride dancing in my head. The car’s there, gleaming like a siren’s lure, with that sweet $21,718 price tag plastered all over their website. But the second I step foot in their den of deceit, the Excel Auto Lounge vultures swoop in with a grin that screams, “Gotcha!” They hit me with a new price: $27,897—PLUS tax, title, registration, and probably a fee for breathing their air. That’s a *six-grand* price hike, folks! No warning, no explanation, just a smug shrug and a “take it or leave it.” This isn’t a dealership; it’s a bait-and-switch carnival run by slick-talking con artists who’d sell their own hubcaps for a quick buck. Excel Auto Lounge gives used car salesmen a bad name—heck, they make *snake oil salesmen* look like saints! They lured me across state lines, wasted my day, and tried to fleece me for thousands more than advertised. Trust them? I wouldn’t trust them to park my car, let alone sell me one. Save your gas, your time, and your sanity—steer clear of this shady lot! More

I was very satisfied with the communication with the car dealership team. I received comprehensive answers to all my questions, without unnecessary "sales" talk. The information was transparent, and the app dealership team. I received comprehensive answers to all my questions, without unnecessary "sales" talk. The information was transparent, and the approach was friendly. I can confidently recommend this salon to my friends. More

THE WORST DEALERSHIP I HAVE EVER DELT WITH! Buyers BEWARE! It took a total open business time of 11 hours to get a salesperson to get on the phone, that is after being transferred around and ar Buyers BEWARE! It took a total open business time of 11 hours to get a salesperson to get on the phone, that is after being transferred around and around to nowhere and getting wrong information on any question I had any time I was able to speak to someone. I read multiple reviews about “David” who is the “sales manager” about how great he was and a pleasure to deal with. When I finally got him on the phone, I was very relieved… feeling like I would finally be able to get somewhere and make a purchase on a specific vehicle I was looking for that they had. These reviews couldn’t be more inaccurate, he was very rude on the phone and didn’t have any care to any of the issues I had encountered while trying to reach him or any other sales person. And ultimately told me that the dealership doesn’t do business out of state, which looking at the recent reviews on google and also every person I talked to while trying to reach him did not say anything about that. I was told by 3 different people that they had to transfer me to someone specific to handle an out of state purchase. It’s all lies and I would say worse than your typical shnyzer used car lot. If you are reading this far, do yourself a favor and go elsewhere. I wouldn’t even trust these people with my personal information let alone buying a vehicle from them. More

The car was held until my arrival, and in real life it looked much better than I saw in the photos on the website. The price was exactly the same as on the website. I liked everything. The buying process looked much better than I saw in the photos on the website. The price was exactly the same as on the website. I liked everything. The buying process was convenient and pleasant. More

The good news was that the price was within our budget, despite the fact that we don't have much money. Thank you for your understanding! despite the fact that we don't have much money. Thank you for your understanding! More

Qualified staff and a decent selection of models. I bought a Ford F-150 here. The car is in excellent condition, despite the mileage, and the price was a pleasant surprise. I bought a Ford F-150 here. The car is in excellent condition, despite the mileage, and the price was a pleasant surprise. More

I thank the employees and the whole team for their professional approach to choosing my car. They consulted me competently, answered all my questions and provided detailed information about the select professional approach to choosing my car. They consulted me competently, answered all my questions and provided detailed information about the selected models. Excellent used car dealership! More

The car I bought here fully met the stated characteristics, including reliability and quality. I was pleasantly surprised by the high level of service and attention to me from the staff. characteristics, including reliability and quality. I was pleasantly surprised by the high level of service and attention to me from the staff. More

Now I am the owner of a wonderful car and I sincerely thank the team for their exceptional work. The consultations were informative, the test drive was organized instantly. The paperwork went smoothly. B thank the team for their exceptional work. The consultations were informative, the test drive was organized instantly. The paperwork went smoothly. Buying at Excel Auto Lounge was a pleasant experience. More

I worked with Aron, flew in from Atlanta Georgia , he sold me a Chevrolet suburban that I have had nothing but problems with since I purchased and no resolution offered by this poor service dealership. O sold me a Chevrolet suburban that I have had nothing but problems with since I purchased and no resolution offered by this poor service dealership. One tire pressure light on before I leave they lie and say they just serviced it and it will go off, they did not service the vehicle at all less then 1k left in miles vehicle needed a oil change needed brakes, needed for the a/c to be charged notified the dealership in less the 2 weeks after purchase no assistance at all, they took over 60 days to get my tags to me offering no solution for the expired 30 day tags, blamed the dmv and myself. Less then 60 days from purchase I am having transmission leaks and trouble no response from sales person Aron as well I am getting sent around to voicemails when I call the dealership. They sold me a warranty that is registered to a different person. Overall complete poor quality dealerships customer service, sells problem vehicles with no solution or help after purchase. I would recommend staying away and purchasing your vehicle elsewhere More