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Ewing Buick GMC - Service Center
Plano, TX
500 Reviews
Today:Open today 7:00 AM - 7:00 PM
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500 Reviews of Ewing Buick GMC - Service Center
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January 10, 2019
Great Service Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. More
by McLean Family
January 09, 2019
Great Service I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn is a great service advisor and always takes care of me. More
by SteveD
Employees Worked With
Benjamin
January 08, 2019
TOP NOTCH SERVICE Had my Yukon in for some service and once again blown away by the service provided by Brett Taylor. He is quick to respond, takes ownership of the is Had my Yukon in for some service and once again blown away by the service provided by Brett Taylor. He is quick to respond, takes ownership of the issues, and follows through. I only trust Ewing and Brett for my vehicle needs. More
by Garbism
Employees Worked With
Brett Taylor
January 03, 2019
Great experience, highly recommend Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very frie Very professional dealership,top notch. Been coming here for a few years and highly recommend this dealership for all your automotive needs. Very friendly staff. More
by Carguy
Employees Worked With
Tim Stolp
January 01, 2019
Repairs to Old Bessie. Theses guys are honest and good. Someone I can trust to repair only what needs repairing in a quality manner. Thank you for great services. Theses guys are honest and good. Someone I can trust to repair only what needs repairing in a quality manner. Thank you for great services. More
by Rpavlovich57
Employees Worked With
Steve Fortner
December 28, 2018
Excellent People Excellent Repair The body shop employees here are very professional and are great people people. The repair is exemplary. Could never tell the boo boo happened to my b The body shop employees here are very professional and are great people people. The repair is exemplary. Could never tell the boo boo happened to my beloved Benz. The communication is excellent. I received a daily status update so I never had to wonder what was happening. Love this shop and highly recommend. More
by Rx
Employees Worked With
Vincent Belmares
December 21, 2018
Awesome Ben made my experience with leaving my car in their hands awesome. I called days prior to just ask questions about my warranty, loaner cars and drop o Ben made my experience with leaving my car in their hands awesome. I called days prior to just ask questions about my warranty, loaner cars and drop off times. Ben PATIENTLY explained all of this even though it was after 6pm CST. Ben and the team examined and diagnosed my car and he was up front about warranty info and cost that I may incur. Im not comfortable leaving my car for repairs but the team took care of my baby (my 13 Lacrosse). My only regret was that I was unable to meet Ben in person due to my crazy schedule but he took care of me and my concerns. Thank you soooooo very much Ben for all your help. 😊😊 More
by Kat
Employees Worked With
Benjamin
December 21, 2018
Body work is sub-par with obvious lack of QC My car has been in this body shop twice now to have significant repairs. While the employees are nice, the work is lacking.. I had to bring my car bac My car has been in this body shop twice now to have significant repairs. While the employees are nice, the work is lacking.. I had to bring my car back both times to have a list of oversights corrected 1. Paint runs in multiple, obvious locations 2. Cameras put in at wrong angle (blocking half of view) 3. Overspray on window 4. Paint not blended to other panels 5. Molding/parts either missing or put back improperly 6. I had an email from insurance and Ewing stating the replacement headlights would be OEM.. when I went to pick up the car they were aftermarket... no email informing me of the change. They were later replaced with oem by Ewing. All in all - I had to bring the car in multiple times to finally have an acceptable final product, they did cover the rental for 2 weeks to correct the mistakes.. I only came here since they are “certified in Mercedes repair”. I will likely go somewhere else in the future.. not worth the headache... More
by Kris10aus
Employees Worked With
This is for the collision body shop attached to Ewing GMC
December 09, 2018
Honest service I left a review several months ago that was less than good for the service department. While they (each service writer) still aren’t very welcoming an I left a review several months ago that was less than good for the service department. While they (each service writer) still aren’t very welcoming and helpful (unless you’re their customer) the overall experience surprised me on this last visit. The day before dropping off my vehicle I saw the head of a screw in one of my tires. Frustrated and needing someone to blame I brought my wife outside and asked where she’d been driving hoping she would take the blame. None the less, I take it in for an oil change, tire rotation and while you’re at it, take the screw out and plug the hole. Simple enough right. Well when I returned to pick up my vehicle, i looked over the paperwork and the quote for the tire repair was not listed. I asked my service writer about it and he said the tech didn’t find any screw. Convinced he was lying and the tech was lazy I went outside to check all 4 tires (since they had now been rotated) and to my surprise, I could t find the screw. My own craziness aside, I immediately thought how they could’ve charged me for the repair and I never would’ve known. More than that I also noticed the inner wheel well cover had somehow torn slightly and was loose. That was also repaired at no charge. While these simple repairs would’ve totaled just a few dollars, an honest tech/repair shop is priceless!! More
by Kgraham
Employees Worked With
Bret, I think
December 06, 2018
Great Service Had a bad rear latch and with Certified Used Car plan they replaced the bad latch free of charge. Service coordinator Rick was great to work with. Had a bad rear latch and with Certified Used Car plan they replaced the bad latch free of charge. Service coordinator Rick was great to work with. More
by CTucker
Employees Worked With
Rick
