Ewing Buick GMC - Service Center

Top Professional service; Exemplary Repair; Excellent I have never dealt with a collision shop. I was very upset about my car and didn't know what to expect. From the first to last interaction the servic I have never dealt with a collision shop. I was very upset about my car and didn't know what to expect. From the first to last interaction the service and expertise level of all I encountered was exemplary. I cannot say enough about the total professionalism of Trace Conn. I don't write many reviews. In this case, I am more than greatly satisfied. My car looks perfect. I can recommend this dealership without the slightest hesitation. More

Quick service great staff I never have an issue getting my car scheduled for maintenance or any other services. The staff is always friendly and I have always been able to get I never have an issue getting my car scheduled for maintenance or any other services. The staff is always friendly and I have always been able to get a loaner car from them when needed. Highly recommend Brad Anker- he is a fantastic service advisor! More

Excellent service from Steve Fortner! Steve Fortner in the service department is an excellent service advisor with very good attention to details and follow-up communication. I've used him Steve Fortner in the service department is an excellent service advisor with very good attention to details and follow-up communication. I've used him for years enjoying a high level of consistent performance from him. More

Body Shop lost my car Yes, you read that right. The body shop lost my car for 3 days! Never once thanked me for my business. In addition, their communication for status up Yes, you read that right. The body shop lost my car for 3 days! Never once thanked me for my business. In addition, their communication for status updates is sub par, and their customer service is probably one of the worst. I'll stick with Sewell for my future body shop needs. More

Oil change, tire rotation and seat cleaning This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provid This was routine maintenance. They did a fine job and it was done in a very reasonable period of time. I did think that tire rotation should be provided as part of the service rather than provided at a charge. More

30,000 miles service Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could Very bad customer service and lack of attention to customers or their needs. I waited in the service line in my car for over 10 minutes while I could see the employees and porters just conversating. It took too long, so I just got out of my car and went into the dealership. Lastly, my car was still dirty after the car wash and was not dried down so has water drop marks all over and was not vaccumed on the inside. Coming from visiting many other dealerships in the same area, I was very disappointed with this service and will be using the McKinney Buick dealership even thought it is farther. More

Oil change Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. G Need an oil change didn’t have an appointment. Was no problem getting it done in a reasonable amount of time which was much quicker than I expected. Great job to all working on my car in Saturday January 5. More

Great Service Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. Rick is our service representative and we have been very happy with the dealership. We have bought 2 vehicles here since we moved to Dallas. More

Great Service I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn I took my car in for some regular maintenance and the service was done quickly and on time. I would always recommend Ewing for their service. Benjamn is a great service advisor and always takes care of me. More