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498 Reviews of Ewing Buick GMC - Service Center
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April 26, 2019
Don't trust this dealership for warranty service repair Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had Dealership said I needed 4 new Michelin tires on a 2017 Envision. I asked about the tire warranty since the tires were 6 yrs-60K miles and I only had 30K and 2 yrs. They told me there wasn't a warranty. I explained that Michelin does give a warranty. I got a case# from Michelin and they confirmed the tires were under warranty and this dealership still argued with me and told me I was being informed wrongly. I gave the dealership the phone number to call and they said that wasn't a good number for Michelin but yet it worked for me. I spent 2 hours just trying to get them to contact Michelin and get the prorate amount I had to pay As it turns out Michelin paid 60% of purchase price for the tires, I paid 40%. How many more customers are they ripping off? When you buy a new car the tires are warranted under the tire manufactures warranty, so beware of this dealership, they will try to cheat you. I have been going to this dealership for 4 yrs. More
by Suzanne
Employees Worked With
Steve Fortner
April 23, 2019
Standard Service Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the A Great service department. Rick Gonzales always gives us great service. Standard oil change and transmission service. Also fixed a vacuum leak in the AC system. Thanks! More
by CTucker
Employees Worked With
Rick Gonzales
April 19, 2019
Great Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole exper Had to come in for service on my new truck and was already very worried about what the dealership was going to cover and do. Rick made the whole experience very easy and a lot better. More
by Chase12
Employees Worked With
Rick gonzalez
April 19, 2019
Awesome dealership Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be Awesome dealership, sales and service are extraordinary. The facility and employees go above and beyond my expectations. This dealership group will be the only place I buy and service my vehicles. More
by NDgirl
Employees Worked With
Tim Stolp
April 15, 2019
Best Service Department appointment! The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts depa The professionalism of this service department is outstanding. It was pouring rain and they pulled it into the garage for us to get in. The parts department was so helpful and nice. A true pleasure with everyone we encountered. Ewing is top notch in our book! More
by Douthey2
Employees Worked With
Brad Ancker
April 11, 2019
Friendly and prompt service You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where You can’t beat this dealership from service to the sales team. Been going to Ewing since 2012 and have bought three Yukon’s, I won’t trade any where else but Ewing. More
by Keith22174
April 04, 2019
Service The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed The service advisor Rick Gonzales was very friendly. The service are and waiting area are very clean and have a relaxing aura. Service was performed as expected. The sensor for the fuel filter was not reset to 100% after the filter was replaced. It was rectified after taking it back. More
by Dutch
Employees Worked With
Rick Gonzales
March 18, 2019
Great Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all m Brett took great care of me. Each time I have visited the location, I’ve been pleased with the service and pricing. I recommend this location to all my friends. More
by eddiebr
Employees Worked With
Brett
February 28, 2019
Body Shop I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail f I was involved in an auto accident and had my vehicle towed to the Body Shop at this dealership. I called later that afternoon and left a voicemail for the individual who was supposedly assigned to my vehicle. I waited over 24 hours, without any response, at which time I called and had to leave a 2nd voicemail. 24 hours after the 2nd voicemail, I was notified by my insurance company the vehicle would be totaled. The insurance company asked me if I had been in contact with the dealership. I replied that, I have tried without any success. The insurance company actually called the Body Shop on my behalf and informed them that I would be by there the next day to pick up all of my personal belongings from the vehicle. Although, the person located at the front desk of the Body Shop was polite and helpful, I NEVER received a call or any other form of contact from the Body Shop. I wonder if this is how the Body Shop is ran, why would I want to try and buy a vehicle from them? More
by dblankjr1966
Employees Worked With
Not sure of anyone's name.
February 23, 2019
Excellent and timely repairs I took my SUV in for a repair to the right front end. They did an excellent job, and also did it quickly. They worked with my Insurance carrier (State I took my SUV in for a repair to the right front end. They did an excellent job, and also did it quickly. They worked with my Insurance carrier (State Farm) behind the scenes to ensure timely repair. Onsite rental car service with Enterprise made the experience even better. More
by MichaelRussell
Employees Worked With
Johnathan Duong
