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Ewing Buick GMC - Service Center

Plano, TX

4.3
498 Reviews

498 Reviews of Ewing Buick GMC - Service Center

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June 03, 2019

Great service Great service Advisor JR explained very detailed what was going to be done to the vehicle, he always contacted me for approval or anything that came up, very reliable and c More

by Mr. chupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR in service
Jun 12, 2019 -

Ewing Buick GMC responded

We’re glad you found our staff to be so reliable and caring. We are here to support you through your service every time. Have a great day!

May 28, 2019

Outstanding service Rick Gonzalez went above and beyond to take care of my truck. He was precise and helpful in making sure that my vehicle continued to run like new. I h More

by Qlewisd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez
Jun 01, 2019 -

Ewing Buick GMC responded

We are pleased to hear that our team went above and beyond during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2019

Oil Change & cabin repairs As always, the dealership fixed what they were supposed to and came in at (or below) estimate. Great people to work with as they always are More

by Coop123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner
May 23, 2019 -

Ewing Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

May 20, 2019

Excellent service, From the minute I arrived to the dealership to get my car serviced I received quick courteous treatment. I received a call in the afternoon to let me More

by fcocassina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
May 23, 2019 -

Ewing Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2019

Fantastic customer service!! Benjamin was very accommodating and provided me with a loaner car without my having to request one. He is very personable and strives to exceed his c More

by AmazingCustomer!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin in the service department, was extremely helpful. He makes servicing my vehicle a pleasure!
May 21, 2019 -

Ewing Buick GMC responded

Thank you for sharing these details with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 10, 2019

The Most Exceptional Service I have been working with Brad, in service, for years. Each and every time, I enjoy the most exceptional service with Brad. He is always friendly, wi More

by RobynH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Ancker
May 13, 2019 -

Ewing Buick GMC responded

Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

May 03, 2019

No customer focus Oil change and estimate for body repair; two tasks and neither went well. After completion of oil change I was not informed that the car was ready. Ha More

by Sierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Stolp
May 21, 2019 -

Ewing Buick GMC responded

Hi, thank you for bringing this unfortunate situation to our attention. We would like the opportunity to regain your trust in our business, if we still can. Please contact us at (972) 665-3131 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you soon.

May 02, 2019

New truck warranty work Great experience with JR Lopez and the maintenance team. What I thought would take 2-3 days, they turned in 1/2 day! Great job. More

by Bproctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Lopez
May 03, 2019 -

Ewing Buick GMC responded

We’re happy to see you had a great experience at our dealership. We certainly value your business. Have a great day!

April 29, 2019

Outstanding service. They were great. Steve Fortner in service especially. I was in from out of town and they treated me like I’d been a long time customer. More

by Southwest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner
May 02, 2019 -

Ewing Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for the great review!

April 29, 2019

Great service Great work, they communicate often and keep you informed of the timeline. My car looked like new after they worked on it. Enterprise is right by t More

by ghorigian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Allen
May 02, 2019 -

Ewing Buick GMC responded

Hi there, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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