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Ewing Buick GMC - Service Center

Plano, TX

4.3
498 Reviews

498 Reviews of Ewing Buick GMC - Service Center

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August 23, 2019

Ewing Buick GMC I enjoy going to Ewing’s Service Department. My Service Advisor is Brad Ancker. He tells me like it is. He honest and very knowledgeable. If Brad is o More

by GMC Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Ancker
Aug 31, 2019 -

Ewing Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We look forward to your next service visit! Take care!

August 13, 2019

Excellent!! Always fair and honest evaluation for repair!!! Always reminding me of upcoming needs Super convenient to get all this done in one spot! Online ser More

by 123mommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 16, 2019 -

Ewing Buick GMC responded

Wow, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

July 31, 2019

Great service rep I believe my reps name was JR or RJ. I apologize for not being sure. This guy was amazing. I went in because my rear camera needed servicing. The gen More

by BLwill91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR or RJ and rick
Aug 02, 2019 -

Ewing Buick GMC responded

Hi there, thank you so much for your positive comments about our service department here at Ewing Buick GMC! We are so happy to have you as a repeat client. We will pass along your lovely comments to our team! We sincerely value your business and look forward to your next visit! Have a fantastic day!

July 25, 2019

Fantastic Service Service manager Ben was absolutely fantastic and answered all my questions. Service to my car was extremely fast and I did not have to wait long at al More

by Bforrest27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
Jul 29, 2019 -

Ewing Buick GMC responded

Hi, we are so pleased you enjoyed your visit to Ewing Buick GMC! Ben will be happy to have been mentioned for the professional and swift service experience that he provides to our valued clients. We look forward to your next visit! Take care!

July 16, 2019

Tire fix Contacted salesman vehicle purchased from. Arrived at dealership and couldn't get hold of salesman. Nail in tire and was told it needed to be replace More

by Canihit
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Harp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ancker
Jul 17, 2019 -

Ewing Buick GMC responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 665-3131 so we can work towards a resolution.

July 11, 2019

Best service Jim Bearden and the service technicians consistently take excellent care of my vehicles. Fair and honest at all times. I would highly recommend this More

by Julie S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearden
Jul 12, 2019 -

Ewing Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

July 04, 2019

Yukon XL Service As much as I hate my Denali this dealership has the best service. They go above an beyond for their customers. Jim Bearden took care of me. More

by Rick95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearsen
July 04, 2019

Excellent dealership Excellent service Excellent employees Very easy to get your vehicle serviced and if you need to wait they have a great customer waiting area .All e More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fortner
June 26, 2019

Great Service As Always! I received a letter from GM stating I may have a brake vacuum problem and if I did to take it to the dealership. The problem was I was already over th More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
Jun 27, 2019 -

Ewing Buick GMC responded

SteveD, thanks for the praise! We appreciate your 5-star rating and tag of Benjamin. We're pleased to hear your extended warranty covered the necessary work. See you next time. Best wishes!

June 09, 2019

Excellent service-always! I have always enjoyed excellent service from Ewing Buick! Would recommend them to my family and friends! Very kind and efficient employees! Will bu More

by Carlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzales -Mr. Perez.
Jun 14, 2019 -

Ewing Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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