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Ewing Buick GMC - Service Center

Plano, TX

4.3
498 Reviews

498 Reviews of Ewing Buick GMC - Service Center

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December 03, 2020

Great service . Will return for my next service. Jim was great he explained everything to me before hand and told me how long it would take to get my truck back. I am very happy with Ewing GMC. A class Comp More

by Rberkshire76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearden
November 25, 2020

Benjamin is always pleasant and ensures that all issues are addressed and taken care of. I know I’m in good hands when I drop off my 2020 GMC HD Denali. More

by Tim W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin
November 20, 2020

Excellent service department experience: quick check in, almost no wait getting loan car, quick check out. Reasonable pricing for all common services (oil changes, alignment, ...). More

by Alex P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
November 18, 2020

I would my service experience as fair - at best. A new gentleman would interact will me as I arrived. That was a first and a positive. The service advisors never seem enthusiastic to interact with you. More

by StarHound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Doe
November 13, 2020

Good service but took longer than I would’ve expected. Annoying to always being sold “scheduled maintenance” that isn’t shown in the owner manual. More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 27, 2020

Ben (Service) is always awesome! He is very helpful and provides detailed information of what is being completed along with estimated costs. Thank you Ben!! More

by lydiam_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (Service Team)
October 26, 2020

I had my car repaired St Ewing Buick GMC and they did an awesome job. A big shout out to Trace Connor who delivered outstanding customer service to me. More

by Acquaye1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trace Conn
October 19, 2020

Have met most of service advisors and all are friendly. I usually interact with Steve Fortner, who is always friendly, respectful, professional and prompt with keeping me informed. I have really appreciated More

by Catherine G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner (5 stars)
October 19, 2020

Poor communication. Kept my car 3 days before providing an estimate for repairs even though they have an army of service reps. Good repair work More

by Repair customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
October 09, 2020

Very disappointed with body shop/NO communication AT ALL. Another disappointment using this dealership and will never return or recommend to anyone I know ever. More

by Ptchalupa51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Allen/ body shop
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