Ewing Buick GMC | Page 7

Did an online trade appraisal and received a very good value. In fact, I was quite surprised. I knew deep down this value would not stand so I proceeded to start the purchase process on a new truck anyway value. In fact, I was quite surprised. I knew deep down this value would not stand so I proceeded to start the purchase process on a new truck anyway. I was told the trade value was too high and they would have to adjust. When it came back, I found that it was way too low. After conversations with the General sales Manager (Matthew Pilkington), he explained how the programs they use don’t work as well with newer model and low mileage vehicles was the reason for such a discrepancy. After he calmed me down, it was determined that we both still wanted to work out a deal. In doing so, we settled on a very fair, trade value and a deal was made. A lot of extra work was involved as the vehicle was in transit and it took persistence to get the vehicle to the dealership before the end of the promotional period. I was very surprised that he stepped up like he did and took ownership for a flawed program that caused this issue. We continued the purchase process and successfully purchased the vehicle. He worked with me the whole time and saw me though every aspect of the process. He went above and beyond to make my car buying experience as positive and enjoyable as it should be. It was a coordinated effort by a lot of team members to get this deal done. This gentleman, and the rest of the Ewing staff, are the real deal. More

Jim Beardon did an excellent job - as he has for years. He is one of the reasons we shop at this dealership. He is one of the reasons we shop at this dealership. More

Oscar was amazing, very attentive, listened to what I wanted. Went the extra mile to make it an easy experience. I have bought several cars, and he made it easier and more pleasant. Very polite and nice, wanted. Went the extra mile to make it an easy experience. I have bought several cars, and he made it easier and more pleasant. Very polite and nice, he cares about his customers. I will definitely buy more vehicles from him. Every one at the dealership was very nice and pleasant to work with. Very happy customer! More

I have owned over 30 cars, and have had many different sales experiences. The experience with Don at Ewing GMC has been by far the most positive. Far exceeded my expectations. Don went to great lengths sales experiences. The experience with Don at Ewing GMC has been by far the most positive. Far exceeded my expectations. Don went to great lengths to make sure the truck was perfect before I picked it up. The experience was so good, I no longer am interested in looking for cars unless it is thru Don at Ewing GMC. I never write reviews, it takes a tremendous experience to get me to do so. This one was tremendous. Buy with confidence, this place is a no-brainer. More

Everyone was courteous and friendly. The salesman, Oscar Mora, approached us with professionalism and intently listened to what we were interested in seeing and what features were import The salesman, Oscar Mora, approached us with professionalism and intently listened to what we were interested in seeing and what features were important to us. He understood that we were not interested in purchasing a vehicle for another month or two, we were just researching our options. As we took a drive in the Enclave, Oscar exhibited his profound knowledge of the vehicle and all the features included in the different packages. There was no pressure to buy anything and we learned a great deal from him. We went back the next day to purchase the SUV. More

Rene at Ewing GMC was awesome. He had great communication was able to do everything I asked. He even knew I had two mastiffs and had a co worker get in the back of the Yukon to sho He had great communication was able to do everything I asked. He even knew I had two mastiffs and had a co worker get in the back of the Yukon to show they would fit. 10/10 absolutely great experience. More

We came to Ewing Buick after a long and unsuccessful day of trying to buy a car. When I called to ensure the car we wanted was available, Oscar answered and had the car ready for a test drive when we showed of trying to buy a car. When I called to ensure the car we wanted was available, Oscar answered and had the car ready for a test drive when we showed up! They were extremely nice and patient with us. The buying process was smooth, they even worked with us on the price! Thank you so much Oscar and Ewing Buick! More

My husband and I stopped and Ewing Buick-GMC without an appointment to look at a used vehicle. We met Oscar out on the lot and he jumped right in to help us. He was open and transparent the whole time. appointment to look at a used vehicle. We met Oscar out on the lot and he jumped right in to help us. He was open and transparent the whole time. After some discussion he was able to get us the price we wanted. So our non-urgent shopping turned into driving the vehicle home the same day. The experience and service were outstanding!! We highly recommend and give a big thank you to Oscar, Matthew, and Austin. More

They burnt my transmission on purpose and tried to blame me. I have all of the evidence to prove it. Now I'm stuck out a brand new transmission. They are completely rude the whole visit. They treat you me. I have all of the evidence to prove it. Now I'm stuck out a brand new transmission. They are completely rude the whole visit. They treat you like an inconvenience and they constantly try to over charge. I had a warranty claim and my deductible is only 100 and they persisted that I pay much more which is illegal. More

I dreaded today having to go through the process of buying a used vehicle. I was completely taken back by working with GMC Ewing in Plano . I was beyond impressed with the purchase of my vehicle. Don buying a used vehicle. I was completely taken back by working with GMC Ewing in Plano . I was beyond impressed with the purchase of my vehicle. Don Yancey was my sales person and he was outstanding. He was very low pressure. he attended all my needs. Pricing on my vehicle was as good as any I found online. They were able to match my financing that I had gotten from another credit union which made life easy. Last but not least process getting a warranty, etc., was very very low pressure. Faison Mckinnis assisted with this. I really appreciated his low pressure approach! I cannot say enough about the whole process. It was the quickest experience I have ever had buying a vehicle. Thank you Don, Faison and Ewing Buick GMC! More