Ewing Buick GMC
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Ewing GMC went above and beyond to make my buying experience simple, easy, straightforward and very satisfactory! They did not have the GMC Sierra truck onsite that I wanted, but I found it in Housto experience simple, easy, straightforward and very satisfactory! They did not have the GMC Sierra truck onsite that I wanted, but I found it in Houston, TX. Because it was 12/30/24 and I wanted to purchase it to get the current year discounts, they sent Clayton Hass to go get it and bring it back to DFW. Clayton retrieved it and got it ready to go for me… and by 6 PM on 12/31, I left Ewing with my new truck! Thank you Ewing GMC for ‘going the extra mile’, you showed today why customer service is priority #1 and I will always remember this day! Thanks to Malcolm, Clayton and Faison for making this buying experience so pleasant, you guys definitely made my day! More
Our "Funeral Car" Yukon (6000 miles) was at Crest Cadillac for routine suspension calibration and the techs there noted an issue with the transmission. Crest called to Ewing to confirm service capabi Cadillac for routine suspension calibration and the techs there noted an issue with the transmission. Crest called to Ewing to confirm service capability. The Yukon was transported to Ewing for service then turned away due to scheduling. We returned a few days later where the vehicle was taken in for the transmission issue. Three days later the vehicle was returned to us with "no work" AFTER it was placed on a lift, inspected and troubleshot to a specific part in the transmission requiring transmission removal. The vehicle was denied further service and the transmission suffered a catastrophic failure en route back to our facility from Ewing. To date, because of the holidays the vehicle is still out of service. This is under warranty!!!! More
Everyone I dealt with was courteous and helpful. Randy Harp, my sales rep, knew what I wanted and how much I wanted to finance. He did not drag out the deal, got it done quickly. This is the 4th Ter Randy Harp, my sales rep, knew what I wanted and how much I wanted to finance. He did not drag out the deal, got it done quickly. This is the 4th Terrain I have leased/purchased through Randy. More
Ewing and Suzanne got me in a vehicle that’ll be in the family for many years-proudly! A joy to deal with… family for many years-proudly! A joy to deal with… More
I had a great experience with my recent online purchase from Ewing Buick GMC! My salesperson, Rene Hernandez, was wonderful. He kept me informed every step of the way and responded quickly to all my calls from Ewing Buick GMC! My salesperson, Rene Hernandez, was wonderful. He kept me informed every step of the way and responded quickly to all my calls and texts. Living in San Antonio, I had to handle everything via phone, email, and text, and as this was my first time doing an online purchase, I was really pleased with how smooth the process was. I highly recommend Rene Hernandez at Ewing Buick GMC for anyone looking to buy a car. More
Suzanne and Fish were the most amazing people! They helped so much and made me feel so comfortable! I love my car and the process was beyond smooth and simple! Thank you so much for everything, yo They helped so much and made me feel so comfortable! I love my car and the process was beyond smooth and simple! Thank you so much for everything, you guys made a happy and exciting customer! More
Oscar was a great help from start to finish. I would do business with him again. I would do business with him again. More
Overall end result was pleasant but it was a little bit of a headache to get there. Car was online but was not ready to sell when we looked at it. Then when it was “ready” it still had issues. The “upside” of a headache to get there. Car was online but was not ready to sell when we looked at it. Then when it was “ready” it still had issues. The “upside” was that the manager listened to our complaint and made it right. More
On a scale of 10, we grade Oscar Mora at 11 or 12! Excellent customer service, professional, efficient and honest! Great experience. This dealership is lucky to have him as a salesperson! He is the be Excellent customer service, professional, efficient and honest! Great experience. This dealership is lucky to have him as a salesperson! He is the best. I will recommend him to family and friends! Thanks again Oscar!! More