Ewald's Venus Ford
Cudahy, WI
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Excellent customer service! Excellent customer service and very responsive! All around made the buying experience enjoyable, which when dealing with other dealerships to start w Excellent customer service and very responsive! All around made the buying experience enjoyable, which when dealing with other dealerships to start was far from the case! More
Marty is the ultimate "car guy" I couldn't be more pleased by having Marty McGee as my "car guy." Marty is not only knowledgeable when it comes to cars, but he is trustworthy and ul I couldn't be more pleased by having Marty McGee as my "car guy." Marty is not only knowledgeable when it comes to cars, but he is trustworthy and ultimately customer focused. I feel like he actually listens to me and delivers everything as promised. I admit, I've strayed away a time or two because a deal sounded good, but I walked away with buyers remorse. I never have that with Marty. Marty provides a delivery as promised, with a great deal and a smile. More
Great customer service Marty McGee was the salesperson we dealt with for a new lease. He was very knowledgeable on the offers available, and helped us to make our decisions. Marty McGee was the salesperson we dealt with for a new lease. He was very knowledgeable on the offers available, and helped us to make our decisions. we never felt pressured at all either. Any time we need an oil change or any service, I let Marty know and he takes care of everything! If he is not available, I have had the same level of service from Roy in the service department. After the service we have had here, I would find it hard to take my business anywhere else. More
Friendliest and most positive dealership. We, my husband and myself purchased two vehicles from this location. We call on Marty McGee our sales rep to locate us vehicles and we recommend Mart We, my husband and myself purchased two vehicles from this location. We call on Marty McGee our sales rep to locate us vehicles and we recommend Marty to our friends and family. We have not always trusted a dealership to work with us we have utilized Ewald recently for our Taurus and my husband cannot stop praising his experience with the shop guys. More
Everything and More! Marty McGee is the absolute best! I couldn't ask for a better experience! He found exactly what I wanted and went out of his way to make sure I got it Marty McGee is the absolute best! I couldn't ask for a better experience! He found exactly what I wanted and went out of his way to make sure I got it. Anyone that is looking for an awesome person to get a car from go to him! You will not find better anywhere else! More
Excellent Dealership! Excellent dealership, would not go anywhere else! My family has purchased/leased many vehicles from this dealership and have never had anything short Excellent dealership, would not go anywhere else! My family has purchased/leased many vehicles from this dealership and have never had anything short of a great experience! Our amazing Salesman, Marty McGee goes above and beyond the normal duties of his job and takes great care of his customers, always has! We have had many vehicles serviced at Ewald for oil changes and normal wear and tear repairs. These appointments are always on time and I never feel like they are trying to sell me additional repairs like I have at other dealerships! Marty McGee has been my salesman for 16+ years and has always taken the best care of me and my other family members and friends who have purchased from him. When I say he goes above and beyond that is an understatement! Marty will pick up my vehicle for oil changes, if I have questions he will come to my house and show me how to use whatever my question is about and I love walking into a dealership and seeing the huge smile he gives his customers every time!! GREAT JOB EWALD AND MARTY!!! More
Great Service! This is the second vehicle I have leased through Ewald and I could not be happier. Everyone is helpful and makes the car shopping experience pleasant. This is the second vehicle I have leased through Ewald and I could not be happier. Everyone is helpful and makes the car shopping experience pleasant. I will be a customer for life! More
Vehcile Service and Used Vehicle Purchase We purchased our Ford 2002 Escape new at this Dealership and have had it serviced at the dealership over the years. The vehicle was very dependable an We purchased our Ford 2002 Escape new at this Dealership and have had it serviced at the dealership over the years. The vehicle was very dependable and only normal wear and tear items needed to be addressed. Roy & Julie in the service dept. are always helpful and friendly and provide us with the best coupon deal(s) offered . We decided to upgrade to 2012 Ford Escape since this was the last model year for this vehicle type that we liked. We kept checking the Ewald Venus Ford web page for a vehicle that had everything that we wanted. Baha was a good at haggling and he provided accommodation to our busy work schedules for both the purchase, trade in and pick up of the 2012 Ford Escape. Brad provided a variety of options for extended warranty and vehicle preservation plans. Brad saved us some $$$ by signing us up for the Ewald Gold Rewards Program. We chose the best plans available basically prepaying for any potential maintenance expenses during the next 5 year in advance, since the vehicle will be serviced at Ewald's Venus Ford. We have recommended this dealership to friends and family members. More
Good car for the money!!! I was so happy to move into a much nicer car and they stayed nearly an hour late to get it done. I will definitely go back for my next purchase!!! I was so happy to move into a much nicer car and they stayed nearly an hour late to get it done. I will definitely go back for my next purchase!!! More
Horrible! I purchased a 2012 certified pre-owned ford edge from this dealership. It has had a ton of problems during the 9 months I have had it. Door wouldn't c I purchased a 2012 certified pre-owned ford edge from this dealership. It has had a ton of problems during the 9 months I have had it. Door wouldn't close, window fell into the door, power steering system failed and needed to be replaced, just to name a few. The most recent issue I took it in for was the back driver side break was getting extremely hot when I drove on the express way. I took it to the service department on a Thursday, When I heard back from them on Saturday afternoon she told me it would cost me $387 to fix. When I question why the warranty didn't cover it she claimed that somehow these parts are not included in the bumper to bumper warranty. When I arrived to pick up the edge the actual cost was $485. When I asked to speak to the service manager I was told service was closed and wouldn't reopen for three days and that I would need to pay the inflated cost or I would not get my car back. More