Ewald's Venus Ford
Cudahy, WI
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Awesome Customer Service! Marty McGee was the salesperson we dealt with for a new lease. He was very knowledgeable on the offers available, and helped us to make our decisions. Marty McGee was the salesperson we dealt with for a new lease. He was very knowledgeable on the offers available, and helped us to make our decisions. we never felt pressured at all either. Any time we need an oil change or any service, We let Marty know and he takes care of everything! If he is not available, we have had the same level of service from Roy in the service department. After the service we have had here, I would find it hard to take my business anywhere else. More
Great service!! They are wonderful!!! The service, the staff, my whole experience was great!! When I buy another vehicle, I'll be sure to come back!!! Love my new Tru They are wonderful!!! The service, the staff, my whole experience was great!! When I buy another vehicle, I'll be sure to come back!!! Love my new Truck!!! Thanks!!! More
Best experience buying a car I bought my 2nd vehicle from Marty back in November and I cant tell you what a pleasure it is to have a salesperson that really knows his stuff and li I bought my 2nd vehicle from Marty back in November and I cant tell you what a pleasure it is to have a salesperson that really knows his stuff and listened to what you want and need in a vehicle, Marty and I talked about traveling and he shared his experiences with me about cross country road trips and how that's what I wanted to do in the upcoming months, my ford focus was great but he suggested that I lease an escape because it would give me the fuel economy that I was use to but the fold down seats and hatch of the small suv would give me travel flexibility and he was so right, im in Arizona right now having the time of my life. Thanks for the info Marty the drive down was to die for :) More
Marty Mcgee was fantastic We leased a 2015 Ford Edge today. We had the most easy going sales guy ever. Marty was so very helpful and never once made us feel pressured at any We leased a 2015 Ford Edge today. We had the most easy going sales guy ever. Marty was so very helpful and never once made us feel pressured at any point. He wanted to work with us so we felt comfortable in our decision making. We have bought lots of vehicles and never experienced such a hassle free purchase. Thank you Marty for the great service! More
One word, Awesome I usually don't give reviews but I had to in this instance. My sales person Marty McGee was so incredible that he made me believe in the automobile in I usually don't give reviews but I had to in this instance. My sales person Marty McGee was so incredible that he made me believe in the automobile industry again, knowledgeable, customer service oriented are things you usually don't count on in the car biz but my guy went above and beyond. I'll give you some examples 1st the guy came to my home because he knew I was uncomfortable with this car buying stuff, 2 he gave me a great deal without the shady car guy act, 3 found the car I WANTED and even picked me up in another city when it was time to do the paperwork now that's customer service. If you are in the market for a vehicle Marty is the man so give him your business and let him know that this is how the car biz should always be. Thank you so much Marty and Ewald's Venus Ford More
Sucky Service They overcharged, and caused more damage.The service writer, Jason, screamed at me and slammed the door in my face. The heater would not work after th They overcharged, and caused more damage.The service writer, Jason, screamed at me and slammed the door in my face. The heater would not work after they did their engine coolant flush. It was working just fine when we brought it in. The mechanic said it was air in line, but even after his attempt to "bleed it", the heat would not work. There was an odd sloshing sound from engine. Mechanic could not fix what he did, and instead removed a perfectly good actuator, so I had no heat or ability to turn on the a/c. I insisted on speaking to the owner, and then Jason called the police and told them to tell me that they "did not want my business", after taking my bank's check, for $1,300, and $126 from my credit card! Ford accused me of "going into unauthorized areas", when I was given permission by Kurt to go into the garage! I feel humiliated and disrespected. Unless you enjoy having "mysterious" repairs pop up and having the police called on you pay over a grand, STAY AWAY!. Horrible. More
Great, quick and accommodating service Recently purchased a 2014 Ford Escape. Told Baha Awadallah what type of vehicle and price range I needed to get what I wanted. He brought up a 2014 Es Recently purchased a 2014 Ford Escape. Told Baha Awadallah what type of vehicle and price range I needed to get what I wanted. He brought up a 2014 Escape that fit my needs and my budget. No hassle, quick service and very pleasant employees to fit anyone's needs. I will be going back to Ewald Venus Ford when I or anyone I know needs a new car. Also liked that dealership was near by and got to shop locally. More
Great experience I came to Ewald's Venus Ford to see Marty McGee, he helped me do my 1st time lease of my 2016 Escape. I was very nervous but Marty walked me through e I came to Ewald's Venus Ford to see Marty McGee, he helped me do my 1st time lease of my 2016 Escape. I was very nervous but Marty walked me through everything and put me at ease! Marty had asked me a lot of questions and found out what would be best for me. He also did a fantastic job of showing and explaining every little thing on my new vehicle! More
Great experience! My Husband & I had the pleasure of working with James. James listened to our needs & wants and spent an entire day (9am-8pm!) finding our perfect veh My Husband & I had the pleasure of working with James. James listened to our needs & wants and spent an entire day (9am-8pm!) finding our perfect vehicle. James was patient, honest and never pressured us into anything. When it came down to dealing with the price, James was fair with us. I've never met a car dealer before where I left feeling like I had made a friend. I have since recommended James to anyone who will listen! I will absolutely see James for my next vehicle purchase. In fact, if James went to work at another dealer, I would follow him. Great work James! It was a pleasure! J & C More
Excellent Sales Experience Yesterday my husband and I purchased our second vehicle from Ewald's within two years. We came to Ewald's specifically to see Marty McGee. Several y Yesterday my husband and I purchased our second vehicle from Ewald's within two years. We came to Ewald's specifically to see Marty McGee. Several years ago we had purchased a Ford Taurus that Marty had helped us select at another dealership. Knowing that Marty always listens to what our expectations and needs are for our vehicle purchases we followed Marty to Ewald's. Whether you are purchasing a Ford or another brand off their lot such as our Toyota Avalon, Marty goes the extra mile to show you the features of the car. If the car he is showing you doesn't offer what you want, he will help select a vehicle that does. He is always up on any promotions Ewald's is offering such as the Ewald's Auto Advantage Program in which we have taken advantage of. If Marty reads this review, I would like to say thank you for providing top notch customer service in a field that doesn't always have the best reputation for customer service. You make a daunting task for some, a fun and exciting experience. More