Ewald Kia of Oconomowoc
Oconomowoc, WI
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171 Reviews of Ewald Kia of Oconomowoc
I’ve purchased multiple vehicles from Ewald Kia. I’ve always been treated very well and have recommended them to many people. Today that changed. I scheduled a service appointment almost 3 weeks ago I’ve always been treated very well and have recommended them to many people. Today that changed. I scheduled a service appointment almost 3 weeks ago for the fire causing fuse recall. I was there at my appointment time and told they don’t stock parts and I’ll probably have to come back, but maybe they have the required fuse. After about 90 minutes waiting I assumed they had the fuse and were doing the recall work. Wrong. I was told they’d need to order the fuse and it would take three days to get. Then I could call and set up another appointment. I purchased this vehicle there and have had other work done. I’m in their system! Why didn’t they order the fuse when I made the appointment? It’s a 40 minute drive to get there, and now I’ll probably have to wait another 3 weeks to get back in! Absolutely NOT acceptable. This recall is for a fuse that may cause my car to start on fire! Hardly insignificant. I’m so angry right now! More
Love doing business with Ewald Kia! Roxanna has been outstanding with followups and sold us a great car in the 2018 Kia Optima we bought. Allen in service has been a pleasure to work wi Roxanna has been outstanding with followups and sold us a great car in the 2018 Kia Optima we bought. Allen in service has been a pleasure to work with! Got to the bottom of a naggingfuel spill back problem for us. Highly recommend this dealership for purchasing a car! More
Daughter bought a car from you and has to constantly put oil in, after 2 months of owning it. What a sham and going to go on Facebook and Instagram and let everyone know. Highly unethical oil in, after 2 months of owning it. What a sham and going to go on Facebook and Instagram and let everyone know. Highly unethical More
Just bought a Kia today, Michael Van Ackeren was the sales associate who did an excellent job, he made me feel comfortable in my decision to my purchase, a know pressure salesmen and thats what i really sales associate who did an excellent job, he made me feel comfortable in my decision to my purchase, a know pressure salesmen and thats what i really liked about him More
Sales people were fantastic. Have sent several pictures people there that have bought cars since Service dept is terrible. Our car was there six hours and kept getting excuses Have sent several pictures people there that have bought cars since Service dept is terrible. Our car was there six hours and kept getting excuses why the couldn’t find the problem. Local mechanic found the problem in less than an hour. More
Just bought a car for my daughter at Ewald. The staff, Alan Zinda, Ken Hirn and Mike (Finance Manager), were outstanding to work with. Great service and a wonderful experience. I would highly The staff, Alan Zinda, Ken Hirn and Mike (Finance Manager), were outstanding to work with. Great service and a wonderful experience. I would highly recommend buying a car from Ewald. More
By far the best buying experience I’ve ever had purchasing a car. The entire team was respectful and at no time did I ever feel pushed into purchasing the vehicle. The Ewald family and supporting t purchasing a car. The entire team was respectful and at no time did I ever feel pushed into purchasing the vehicle. The Ewald family and supporting team should be commended for customer first approach and overall support they demonstrate! More
Has such a great experience at the Kia store with Shjonna. She was extremely professional and I can tell she has a passion for the care of her customers. Will be back when I am ready to purchase a ca Shjonna. She was extremely professional and I can tell she has a passion for the care of her customers. Will be back when I am ready to purchase a car! More
Talk about a dealership experience! Nothing will top the experience I had with my sales rep Shjonna. She took her time to find the exact vehicle that would work for me. Everyone from the store dog to the fi experience I had with my sales rep Shjonna. She took her time to find the exact vehicle that would work for me. Everyone from the store dog to the finance guy, were super awesome. There was no pressure to buy anything I didn't want to which is how it should be. Thanks Ewald Kia and staff! More
I inquired about ordering a vehicle and the communication from Shjonna and the management team was prompt and very clear. I didn't feel like they were hiding things from me which I have experienced from othe from Shjonna and the management team was prompt and very clear. I didn't feel like they were hiding things from me which I have experienced from other local dealerships. When communicating over the phone sometimes it is hard to trust what you're being told. That was not my experience here. I will send everyone I know to Ewald just for the simple fact that they go out of their way for their customers. More