Ewald Kia of Oconomowoc

I placed an inquiry on a vehicle I saw listed online. Salesperson Shjonna immediately got back to me. Answered every single one of my questions, was completely upfront with pricing and what her dealers Salesperson Shjonna immediately got back to me. Answered every single one of my questions, was completely upfront with pricing and what her dealership can offer, and was very professional. I have been contacting a number of dealerships looking for a certain vehicle , and Shjonna was the only one that didn’t “waste my time’, sort of speak. Really a gem. Ultimately, the vehicle wasn’t exactly what I wanted. But If I had a friend looking for a new Kia, I’d definitely recommend Shjonna to help them out ! More

I inquired about ordering a vehicle and the communication from Shjonna and the management team was prompt and very clear. I didn't feel like they were hiding things from me which I have experienced from othe from Shjonna and the management team was prompt and very clear. I didn't feel like they were hiding things from me which I have experienced from other local dealerships. When communicating over the phone sometimes it is hard to trust what you're being told. That was not my experience here. I will send everyone I know to Ewald just for the simple fact that they go out of their way for their customers. More

Talk about a dealership experience! Nothing will top the experience I had with my sales rep Shjonna. She took her time to find the exact vehicle that would work for me. Everyone from the store dog to the fi experience I had with my sales rep Shjonna. She took her time to find the exact vehicle that would work for me. Everyone from the store dog to the finance guy, were super awesome. There was no pressure to buy anything I didn't want to which is how it should be. Thanks Ewald Kia and staff! More

Has such a great experience at the Kia store with Shjonna. She was extremely professional and I can tell she has a passion for the care of her customers. Will be back when I am ready to purchase a ca Shjonna. She was extremely professional and I can tell she has a passion for the care of her customers. Will be back when I am ready to purchase a car! More

The salespeople named Shjonna at this dealership is rude and uses unprofessional language. This says a lot about the way this place runs it’s business. If you value your dignity, please take your business e and uses unprofessional language. This says a lot about the way this place runs it’s business. If you value your dignity, please take your business elsewhere, a place where you’ll be valued as a customer. More

My husband and I have never owned a Kia before. We always thought they were lower end vehicles and never looked into them. So when we purchase another vehicle last year, we never even went to a Kia dealershi thought they were lower end vehicles and never looked into them. So when we purchase another vehicle last year, we never even went to a Kia dealership. After speaking with Roxanna Kemppainen last week, stopping in upon her encouragement, we learned that we didn’t know all the improvements Kia has made over the years. I left with two brochures and much information about the Kia Carnival, which will be my new vehicle through Roxanna as soon as I trade in my current vehicle. They all greeted me with kindness, offered me an espresso in their fancy machine, as well as treats. I settled on a flavored tea while enjoying the resident mascot, a sweet little puppy that was there. I highly recommend the expertise of Ewald Kia and their friendly staff hands down! If you haven’t tried them before, go now! You will not be disappointed. More

I was reluctant to purchase a newer vehicle just because of not having had a car payment for over 15 years, but I had to do something since the 1999 Ford Taurus I had inherited from my Mum after her passing of not having had a car payment for over 15 years, but I had to do something since the 1999 Ford Taurus I had inherited from my Mum after her passing was nickel and diming me to death. I wanted to try an SUV and shopped around uncertain of what I wanted. I went to Ewald and test drove a few vehicles, but again was uncertain about spending a lot of money. I tried other dealerships and had some not-so-good experiences, so I went back to Ewald and wanted to purchase the 2019 Kia Sportage I had test-driven. Luckily, it was still available as the inventory was pretty limited overall. I was directed to Shjonna and could not have been more happy with my experience! She even came in on her day off to accommodate my schedule! She is a very friendly, personable Sales Rep and when she didn't have answers to some of my questions, she made sure she found out from her associates. Nick, in the Finance Department. was also great to work with. I was in and out in my new (to me) vehicle in about an hour and a quarter, and could not be happier with my purchase. Still not loving the car payments but to have a safe, reliable vehicle is priceless! More

Brian Parr was very nice, helpful and professional with helping me find a car. Thank you Brian! helping me find a car. Thank you Brian! More

We worked with Mike and even though we had a unique situation Ewald made every effort and was able to solve our problem without much fuss at all. The entire staff was friendly and helpful. I would only situation Ewald made every effort and was able to solve our problem without much fuss at all. The entire staff was friendly and helpful. I would only like to say that during these crazy covid times it’s unbelievable that they are able to get vehicles period let alone quality vehicles that run well and maintain a clean safe working environment. I felt like every question I asked was answered and all the employees were eager to help. When I asked for a little time they didn’t harass me were friendly I can’t imagine the people I felt with being anything less than courteous with customers. Just a great experience overall. More

AR experience at Ewald was excellent Roxana was our salesperson she was wonderful very accommodating and so was the rest of the staff good experience salesperson she was wonderful very accommodating and so was the rest of the staff good experience More