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Ewald Chrysler Jeep Dodge Ram of Oconomowoc
Oconomowoc, WI
201 Reviews
Amazing customer service is synonymous with Ewald's car dealers in Milwaukee, Ewald Chrysler Jeep Dodge Ram of Oconomowoc Wisconsin. We are very happy and proud to provide our customers with some of the finest customer services this side of Oconomowoc, making it our daily goal to bring the highest quality customer service to drivers in Milwaukee in addition to high-quality vehicles for sale. Whether you want to buy New or Certified Pre-Owned, Ewald's Dodge dealership in Milwaukee is certain to have what you need, and our expert staff will help you along the way. We are proud to promote the Chrysler, Dodge, Jeep & Ram car brand because we at Ewald truly believe that these makes can provide you with the excellence and performance you desire.
Here at Ewald Chrysler Dodge Jeep Ram, we treat the needs of every customer as if they were our own, and are committed to helping you get what you need. As a Chrysler, Jeep, and Ram dealership near you, we are ready to meet and exceed the challenging demands customers set before us. Allow us to demonstrate our commitment to excellence!
Our staff is highly experienced and well trained, and all are ready and willing to share our vast automotive knowledge with you. We highly recommend that you browse through our online inventory, or schedule a test drive, or even investigate financing options with our website. If you would like more information about a vehicle, then use our online form or by calling (888) 706-4318.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 201 reviews
December 27, 2011
I bought a used 2007 Town and Country and went to Ewald Chrysler in Oconomowoc for routine service. For the two years I had service there, I never left feeling good about the experience. The last time Chrysler in Oconomowoc for routine service. For the two years I had service there, I never left feeling good about the experience. The last time I was there (which will be THE last), I forgot to mention an issue during the write-up and he got mad at me because he had already printed the sheet. I guess it was my fault for dropping off late on a Friday. The issue never did make onto the work order. I approved the work order for $220 dollars and got a call that the repairs would be $900. When I asked her to explain what the repairs were for, she said she would have to call me back after talking to the tech. I instead went to get my van because they would be closing in an hour. I got there and told her I did not have time to do the repairs, I got the magic total for $220. I indicated I would not be paying $220 dollars for an oil-change, so she dropped off everything but the diagnostic (the info I had already given them in the hopes to save the rip-off $40 bucks they charge to plug the van into a computer) and the oil-change. The brakes I has replaced previously have been squeaking since they were put on. When I pressed the service manager, he said if I had put on the ceramic pads, I would not have had the problem. I think a reputable dealership would not offer a pad that squeaks continuously and if they do, they should mention it before the work is done. Finally I spoke to Eric Ewald who runs the dealership. I asked him to waive the diagnostic and we could just go our separate ways. He told me he does not pay customers go away and would not waive the charge. Well, I've gone away and won't return. Just makes me regret not paying a little more for the Toyota Sienna. Next time. More
by CooneyCares
Employees Worked With
Eric Ewald
