Ewald Chrysler Jeep Dodge Ram
Franklin, WI
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The purchase of TWO auto was a breeze. Friendly and will people to help us on each step of the purchase. Ron was just the best and his knowledge was priceless. We look forward to seeing all our FRIENDS at E people to help us on each step of the purchase. Ron was just the best and his knowledge was priceless. We look forward to seeing all our FRIENDS at Ewald for our first oil change. Thanks to everyone!!! More
Everyone was great they were quick and gave me a fair trade in value too. The Ram truck is terrific and it has all the features you ever want in a 4X4. trade in value too. The Ram truck is terrific and it has all the features you ever want in a 4X4. More
Friendly, easy going sales people. The whole staff seems like they are having fun. I believe that I got a good deal. I would send friends there. The only uncomfortable moment was when I went to pick up the like they are having fun. I believe that I got a good deal. I would send friends there. The only uncomfortable moment was when I went to pick up the new car after work and it took 2 1/2 hours because you have to sit through 'up-sale' videos etc. I guess that is just what all dealers do...but it was annoying. smiles. More
Ron and Britt Worked to find the van we needed for a Ron and Britt Worked to find the van we needed for a great deal. Also has worked with us in the service department. We will be back. Ron and Britt Worked to find the van we needed for a great deal. Also has worked with us in the service department. We will be back. More
I recently purchased a used Jeep from Ewald and the experience from start to finish, was easy, stress-free and fun! Car shopping can be intimidating and I was completely at ease from the moment I walke experience from start to finish, was easy, stress-free and fun! Car shopping can be intimidating and I was completely at ease from the moment I walked in the door. The sales staff was very knowledgeable and helped me make sure I was making the right purchase. I would 100% go back to this dealership and have already passed on recommendations to a few friends. More
Called service about ESP BAS, Traction and ABS lights on in vehicle. After sitting on hold for 10 minutes, I decided to drive to the dealership which took another 10 minutes. Still on hold, I arrived at th in vehicle. After sitting on hold for 10 minutes, I decided to drive to the dealership which took another 10 minutes. Still on hold, I arrived at the service department where an extremely rude, middle-aged man looked at me briefly and said, "One Minute." The younger man sitting next to him, with his arms crossed, doing nothing said, "Can I help you?" To which I replied, "Sure, since I've been on hold for 20 minutes." He turned to the older gentleman sitting next to him and asked, "Do you have someone on hold?" The older man replied, with a "pssss" noise and attempted to answer the line. I then informed him it is me on hold. He hung up the phone, never once looking in my direction or apologizing for his complete rude behavior. I then asked the younger man how much it would cost for someone to look at my car and told him that I'm sure it is a speed sensor. He said $98 for someone to look at it. I said the part is only $7 and I just want to make sure that's in fact the problem and I can fix it myself. He said $98. I left and will NEVER return. A side note, I am plannig to buy a brand new jeep in the next week or so, it just won't be from here!!!! More
Brought my 2004 Pacifica for a recall on the engine cradle. Had it replaced, then after 2000 miles, clunking on front end. Said didn't engine cradle replacement had nothing to do with clunking. Hello, cradle. Had it replaced, then after 2000 miles, clunking on front end. Said didn't engine cradle replacement had nothing to do with clunking. Hello, perfectly fine prior to replacement. Will never do business with this place again. More
Had a vehicle towed in for service because it wouldn't start. After looking at it, they quoted $850 to fix. After the work was done, they called and said that it didn't fix the problem so another $98 au start. After looking at it, they quoted $850 to fix. After the work was done, they called and said that it didn't fix the problem so another $98 authorization...they called back saying they couldn't find anything yet and another authorization would be needed for going further...could be several hundred more dollars. I said NO, I cannot spend that much more on a 1994 jeep. I was told they would finish up but I would still have the same problem with starting and winter was coming etc... then miraculously, within 10 minutes of telling them NO, no more money, they called to say "I think we got it fixed". He heard a woosh sound and now it seems to be fine-amazing how that happened. Not the end...after taking the vehicle home, we smelled gas (and so did our neighbor, who asked about it). I couldn't see anything and just let it go but every time I drove the jeep, the gas smell was overwhelming. After a few days, now there was a puddle under the jeep when stopped for more than 30 seconds. Ewald was called and they refused to look at the problem without charging again. This is totally irresponsible-they caused the problem and after ripping us off for $940 they won't even look at it under workman's warranty. DO NOT GO HERE...even my sister and brother-in-law bought their Jeep Grand Cherokee at Ewald and they will never go back due to terrible service and RIP OFF!!! They were EXTREMELY friendly, I must say...so much so, I almost gagged. More
I drove away pretty happy with my purchase. I came in because my car was making a grinding noise from the front tires. They told me that they were looking for my kind of car, for a trade in. They gave m because my car was making a grinding noise from the front tires. They told me that they were looking for my kind of car, for a trade in. They gave me a desent price on my current car and sold me a brand new car for the same monthley price I was paying for the old one I had. No more more noises and I got a brand new car with the life time warrenty that chrysler has. With the way things are now I am glad that I got the chance to be able to get a new car and not have to worry about what was going to happen next to the old one. More
I was extremely impressed with the follow up I received from Ewald CJD. I searched online for the pricing of a New Jeep Grand Cherokee, and I emailed them for a quick quote. I prefer to do this rather th from Ewald CJD. I searched online for the pricing of a New Jeep Grand Cherokee, and I emailed them for a quick quote. I prefer to do this rather than going through the process of building the car online. They returned my email immediately. Plus then I received another follow up from Tim, just making sure that they answered my questions. I'm still a little further out in the buying cycle, but because of the prompt and friendly response online, I will be sure to visit Ewald CJD!! Very impressed customer! Nicole More