Ewald Chrysler Jeep Dodge Ram
Franklin, WI
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Dealer was courteous, timely and the price was right. Delivery was smooth, timely. Vehicle was prepped and ready to go when I arrived. Overall a great experience. Delivery was smooth, timely. Vehicle was prepped and ready to go when I arrived. Overall a great experience. More
Wonderful experience! Everyone I came in contact with was honest, friendly and knowledgeable. The whole process moved ahead at a smooth and efficient pace. I never felt any pressure and I was never subjected honest, friendly and knowledgeable. The whole process moved ahead at a smooth and efficient pace. I never felt any pressure and I was never subjected to the back and forth manager thing. My sales person was a great PERSON and I never felt he was anything but genuine.The vehicle was ready when we arrived and the delivery process was just as smooth and easy and friendly as all the rest of the transaction. Thank you Ewald! More
Bought a new jeep grand Cherokee in November still cannot get the second we are owed its now april 5. Manager in service Paul will no longer return phone calls after Jodi the dealer manager hung up on me get the second we are owed its now april 5. Manager in service Paul will no longer return phone calls after Jodi the dealer manager hung up on me More
Sold me a perown dodge that was in a reck never disclose this cirt per own Car 7 months latter went to trade in for new dodge dart offer was 8500 for trade I paid 14000 for this car its a rip off Joint and this cirt per own Car 7 months latter went to trade in for new dodge dart offer was 8500 for trade I paid 14000 for this car its a rip off Joint and act like its fair to treat cash paying people like it grows on trees in my yard More
Bob is very patient. As we only had Saturdays to shop, the process lasted 3 weeks. At no time during our 3 trips to the dealer did I feel that we were being pressured to buy whatever car they wanted to s the process lasted 3 weeks. At no time during our 3 trips to the dealer did I feel that we were being pressured to buy whatever car they wanted to sell. Rather, Bob made sure that we got the car that was right for us and our needs. We also met Chris (Used Car Manager). Never did he "put the screws" to us to buy a car today. He allowed us the time and space to make the best decision for our family. Would definitely recommend Ewald Chrysler Jeep Dodge Ram. More
I worked with Pete for my purchase and Ryan from finance and both were awsome. Pete had a car ready and waiting for me when I arrived for a test drive where he allowed me to go more then just 3-4 blocks lik and both were awsome. Pete had a car ready and waiting for me when I arrived for a test drive where he allowed me to go more then just 3-4 blocks like the other dealers did. Pete was able to answer every question I had, he was friendly and easy to talk with. Ryan from finance was also very friendly and was able to get me finance rates and payment amount in a very short time. Ewald automotive even went so far as to have a driver take the paperwork to my father for co-signing up in LaCrosse. This is a 220 mile trip one way. The whole process was was fast and easy. I first looked at my car on a Wednesday night and I piked it up on Friday night. Ewald is by far the best dealership I have ever worked with. Thank you Pete. More
Our salesperson, Tim Curry, took the time to understand our wants and needs and provided appropriate options for us. Tim was patient as we pondered our options. When we were serious about working out a dea our wants and needs and provided appropriate options for us. Tim was patient as we pondered our options. When we were serious about working out a deal, the process was labored and took a long time. In the end, we felt that we reached a fair deal on our new vehicle and our trade. More
Great experience for new car purchase. Great auotmobile selection. All people involved were knowledgeable. Have had many years experience with Ewald - have had several Chryslers and always use their serv selection. All people involved were knowledgeable. Have had many years experience with Ewald - have had several Chryslers and always use their service department. More
Traded in my 1998 Honda Accord for a used 2012 Jeep Liberty Sport. Found the Jeep online and Wendy went out of her way to go get it for me as it was held elsewhere in quick manner. She and everyone at Liberty Sport. Found the Jeep online and Wendy went out of her way to go get it for me as it was held elsewhere in quick manner. She and everyone at Ewald were very helpful and never once did I feel as though they were trying to nickel and dime me. Great Jeep, great service, and plan on going back when my Jeep needs work. More
On 8/9/12, Ewald's in Franklin, WI found a leak in the differential when my Jeep was in for 90,000 mile service. They "fixed" it for me. On 8/11/12 while we were on vacation the pinion bearings in the d differential when my Jeep was in for 90,000 mile service. They "fixed" it for me. On 8/11/12 while we were on vacation the pinion bearings in the differential went out of the jeep. We had to have another dealer fix the problem on Monday. This dealer said the problem was with the work done by Ewald's. They had overtightened the yoke and screwed up the pinion bearings. Two days of lost vacation, hotel bills and meals because Ewald's didn't do their job right. When I returned from vacation, we called the service manager and asked if he could explain what happened. His explanation was that it wasn't anything they did. It was merely a coincidence that the bearings went out of the differential two days after they worked on it. His service people would never overtighten the yoke and cause any problems like this. What we learned from this experience is that this dealership does not stand behind it's repairs and apparently doesn't do the job correctly the first time around. Worst service department around. And since we had bought the lifetime warranty from Ewald's we've had every oil change, every service done at this dealership. We've suffered through 4 years of taking an hour to do an "express" oil change just because we thought we were getting quality, good service. Their loss as we were just getting ready to purchase a new Ram truck this fall and we will absolutely never go to this dealer again. More