Ewald Chevrolet - Service Center

The service department was a huge help! I will be getting all my vehicles serviced here. Also, Andy is a fantastic salesman! I will be buying my next SUV from him! I will be getting all my vehicles serviced here. Also, Andy is a fantastic salesman! I will be buying my next SUV from him! More

I drove right in when I got there. They checked me in and the tech took my car and started working on it. It was started at the scheduled time. They checked me in and the tech took my car and started working on it. It was started at the scheduled time. More

Staff are friendly. Service department doesn't try to sell me more items while there. I get a detailed list of future services that will need to be done eventually. Service department doesn't try to sell me more items while there. I get a detailed list of future services that will need to be done eventually. More

Stay away from the service department. I brought in my 2015 Yukon to have service for an electrical problem, where the dash would go completely blank and reset while driving. I was met b I brought in my 2015 Yukon to have service for an electrical problem, where the dash would go completely blank and reset while driving. I was met by Michael in service, I explained the problem the vehicle was having and tried to show him a video of what was going on, but Michael didn't seem interested, just blew it off. After having the vehicle for 3 weeks, and giving me multiple excuses why its taking so long, the mechanic came back with a trailer control module and possible chassis modular. I have a decent knowledge of engines, after questioning the control modular, Michael informed the mechanic had 20 + years of service. Michael stated that they would replace the control modular then see if the chassis control needed replaced, I ask if they would just replace both. I can understand the chassis modular but not the trailer control. Needless to say they only replaced the trailer control for $750. I was able to drive around 40 miles before the problem happened again, contacted Michael to inform and he started taking notes for another appointment like he never heard of the problem before, I realize service guys aren't mechanics, but this guys has no idea about engines. I left a message with Michael asking to contact me before I bring the vehicle back in and never received a callback. Unless your vehicle brakes down on Ewald Chevys lot, I would never advise to bring your vehicle here. I regret not looking at all the bad reviews for service Ewald had before bring my vehicle in. I'm sure they will respond with the generic excuse and apologize, but nothing will ever be done about it More

Wrote a review on August 9th and put Jason's name on it. We talked and it was not Jason's fault, another service person was not working well with me. I did talk to Jason, we ended up missing a moto center h We talked and it was not Jason's fault, another service person was not working well with me. I did talk to Jason, we ended up missing a moto center hub after the work was done and Jason was very easy to work with, he told me to order one and they will pay for it. In the past I have had good service and bought my last 3 vehicles from them. I would try them again after talking to Jason. Mike More

went for a oil change with coupon, they charged an extra 15 dollars besides the coupon, have had it changed at holz in watertown many times and they never charge extra. Would not adjust the bill. Never go 15 dollars besides the coupon, have had it changed at holz in watertown many times and they never charge extra. Would not adjust the bill. Never go there again to buy or service, very bad service. More