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Ewald Chevrolet - Service Center

Oconomowoc, WI

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20 Reviews

21 Reviews of Ewald Chevrolet - Service Center

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May 13, 2025

The service department was a huge help! I will be getting all my vehicles serviced here. Also, Andy is a fantastic salesman! I will be buying my next SUV from him! More

by silver2004gagt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Nuck, Michael Thorpe
January 06, 2025

Stay away from the service department. I brought in my 2015 Yukon to have service for an electrical problem, where the dash would go completely blank and reset while driving. I was met b More

by jramage13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Thorpe
August 15, 2023

Wrote a review on August 9th and put Jason's name on it. We talked and it was not Jason's fault, another service person was not working well with me. I did talk to Jason, we ended up missing a moto center h More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wisniewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

went for a oil change with coupon, they charged an extra 15 dollars besides the coupon, have had it changed at holz in watertown many times and they never charge extra. Would not adjust the bill. Never go More

by mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Wisniewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

I recently had my oil serviced & tires rotated. When I picked my vehicle up, the air filter and cabin filter were noted as needing immediate attention. When I opened the hood and looked at the ai More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Kirchner
Dec 14, 2022 -

Ewald Chevrolet responded

Thank you for bringing this situation to our attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Our Management Team at Ewald Chevrolet Buick would like to learn more about your specific situation, please give our Service Manager a call at your earliest convenience. We look forward to hearing from you in the future, Ewald Auto Group – Marketing Team

April 03, 2021

The mechanic did great work, and the salesman and service advisors i talked to aren't to blame but I was charged 1500 to get an issue fixed that should've very easily been found on the inspection of the veh More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Balsewicz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Berkovitz
Apr 05, 2021 -

Ewald Chevrolet responded

Thank you for taking the time to write your review. We first would like to apologize to you on behalf of our Sales & Service Departments. Our Management Team would like to learn more about your specific situation, and we would like to discuss this further, our General Manager will be reaching out to you at his earliest convenience. We look forward to hearing from you in the future, Brett Ewald 262-567-5555

October 24, 2020

I was so please with everything at Ewald Chevrolet in Oconomowoc. And my salesman Jonh Swenarski was so helpful I would definitely buy another car from him again. More

by Dmhelminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonh Swenarski
Oct 26, 2020 -

Ewald Chevrolet responded

Hearing that you had a great experience working with John is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Ewald Chevy Buick in Oconomowoc, we wish you many happy miles in your new vehicle. We truly appreciate your business, and we look forward to seeing you again next time.

February 26, 2019

First class automotive shop and employees I'm very satisfied with the treatment I receive every time I visit this location. I find their employees to be fair,professional & helpful. I have pur More

by Karen M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Balsewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wisniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Widmer, Andre Kirchner
Feb 27, 2019 -

Ewald Chevrolet responded

Karen, thank you for the great review! We're happy to hear you had a good time working with Andre, Jason, Chris, Mike and Ken. We appreciate your loyalty and continued business with us, and we look forward to seeing you back again soon.

February 15, 2019

A Forever Customer I have been a long standing customer at Ewald Chevy in Oconomowoc - I had an issue with my car and they were able to get me into the service shop in l More

by Carlska90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Balsewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Lisinski
Feb 15, 2019 -

Ewald Chevrolet responded

Thank you for your review. We're happy to hear you had a good time working with Joel, Mike and Ken during your visit. We appreciate your business and hope to see you back again soon!

August 15, 2018

Damaged vehicle Do not go here. I do not recommend this dealership/Service department! Took my car in for an oil change last Friday. Service workers damaged my veh More

by Traverse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Hirn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Ewald, Andre Kirchner, Joel Lisinski, Mike Finn, Vince Zuber, Jason Schmidtke, Grant Berkovitz
Aug 20, 2018 -

Ewald Chevrolet responded

We're sorry to hear about your experience during your visit. We are although happy to hear you spoke with our director of service and are working together to get the problem resolved. We truly appreciate your business, and we hope we can earn it back again in the future.

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