Menomonee Falls Buick GMC Volkswagen - Service Center

A great place to get some work done. They were quick with the service of my truck. I was very happy with everything they did for me. And I also got a free truck wash which is always a goo They were quick with the service of my truck. I was very happy with everything they did for me. And I also got a free truck wash which is always a good thing. More

Waited Over 2 hours I made an appointment for 8:30am. I was on time. It was 11 am before someone came to get me to tell me what was wrong with the car. That is not accept I made an appointment for 8:30am. I was on time. It was 11 am before someone came to get me to tell me what was wrong with the car. That is not acceptable. Why make an appointment? Everything else went well. Got a ride home. Car was done before I was told but the wait was bull. More

Service Very good Good good service keep up the good. Yes we will be there again when we get back out from out of the United States Very good Good good service keep up the good. Yes we will be there again when we get back out from out of the United States More

Service Not once but twice the same employee did not call me the customer as he had promised. When you are too ego driven you do not always learn from your e Not once but twice the same employee did not call me the customer as he had promised. When you are too ego driven you do not always learn from your errors because you truly believe you do nothing that needs changing. More

Outstanding service Work is always done well. Service recommendations are both reasonable and honest. The service manager is friendly and helpful. Scheduling of servic Work is always done well. Service recommendations are both reasonable and honest. The service manager is friendly and helpful. Scheduling of service work has never been a problem. More

Unscheduled Tire Replacement Had to replace punctured right rear tire. Service member took tire, called me when a tire was available, I returned & had tire put on for the quoted Had to replace punctured right rear tire. Service member took tire, called me when a tire was available, I returned & had tire put on for the quoted price. Satisfactory experience. More

Very knowledgeable James in VW service was very knowledgeable and honest. Highly recommended. They also gave me a ride to work right when I got there. It was a great e James in VW service was very knowledgeable and honest. Highly recommended. They also gave me a ride to work right when I got there. It was a great experience More

Great service They work great with me on repairing my car. The spent the time calling GM to get the repair work covered under warranty. Overall great experience. They work great with me on repairing my car. The spent the time calling GM to get the repair work covered under warranty. Overall great experience. More

Best car service I've ever had I have been bringing my cars here for service for almost twenty years and have always received exceptional service, and as a widow I can't put into wo I have been bringing my cars here for service for almost twenty years and have always received exceptional service, and as a widow I can't put into words how much that has meant to me. I especially would like to thank Mark Terry for taking such good care of me! More

Shady employees I brought my Saab in for a air bag recall and oil change. Since the car had been sitting for some time, I asked if they could give it a look through t I brought my Saab in for a air bag recall and oil change. Since the car had been sitting for some time, I asked if they could give it a look through to see if anything else was wrong. They assured me that they would during the routine inspection. “James” called me back later that day to tell me all the work was complete. He said, however that there were “a bunch” of warning lights on, including the check engine light. I told him that there is “no way” a bunch of lights were on since we just dropped the car off hours before and the only light lit on the dash was for a headlight failure on one side. James then said he would call me back. He called back shortly after to say that there was only one Warning light on for the headlight failure however there was animal feces under the hood, etc, etc. I told him to do the deeper inspection so I knew if the anything else was wrong. Turns out the only thing the car needed was a new headlight and a couple other bulbs. You guys are shady. Trying to xxxxxxxx a single lady into spending more money then necessary. I won’t be back. More