Ewald Buick GMC of Menomonee Falls

Trusted the Diagnostics I brought my VW Tiguan in because the engine and tire lights were on again. Having these issues ‘fixed’ many times before I was very skeptical of wha I brought my VW Tiguan in because the engine and tire lights were on again. Having these issues ‘fixed’ many times before I was very skeptical of what they would find. The service representative, James Fox, offered suggestions as to some of the issues. I was unsure if I needed an oil change and after looking at my sticker told me that I did not need one, saving me nearly $100. He could have easily told me they would do it. When the technician reported what he found James took me over to my car and he and the tech showed me everything using a flashlight and mirrors. I could clearly see the issues and the tech explained everything to me. In my past experiences I have had service men and male technicians treat me as if I don’t know anything. I actually know a lot about cars and have taken classes in auto repair so I DO know what is going on. Steven and the tech treated me with respect. One issue was critically dangerous and they found it even though 2 other places did not. I was given a loaner car which was especially nice. There was a very professional woman there who made sure I was pleased with the repair and helped me retrieve my car. I would be happy to recommend IA Volkswagen Service to anyone needing service. More

Wonderful and Fast I was treated kindly and with respect. The gentleman was very helpful and chipper. He made the process very smooth and I appreciate the help. I was treated kindly and with respect. The gentleman was very helpful and chipper. He made the process very smooth and I appreciate the help. More

Service Advisor Oil change, tire rotation, safety inspection. Done in less than an hour, very courteous and professional. Got appointment time requested and they sta Oil change, tire rotation, safety inspection. Done in less than an hour, very courteous and professional. Got appointment time requested and they started on it right away More

Excellent James is always a professional along with being a stickler for detail. I have never had a reason to complain. I know the service on my car will be James is always a professional along with being a stickler for detail. I have never had a reason to complain. I know the service on my car will be problem free. More

Amazing Service I went in for my 10,000 mile vehicle check, oil change and tire rotation. They were very flexible with times and had amazing service. I will be going I went in for my 10,000 mile vehicle check, oil change and tire rotation. They were very flexible with times and had amazing service. I will be going to them for the duration I have this vehicle. More

New car purchase Awesome Salespeople, Great selections,Great support sales.. Jill genuinely treated me with kindness and respect.. Jill was very knowledgeable about th Awesome Salespeople, Great selections,Great support sales.. Jill genuinely treated me with kindness and respect.. Jill was very knowledgeable about the Volkswagen automobile and took time to insure that we were educated and made a choice based on great information. We will recommend her, and IA to our friends... More

Service Great staff in all areas and very easy to work with. Even the shuttle drivers were on time and friendly. I’ll be back to visit this dealership in the Great staff in all areas and very easy to work with. Even the shuttle drivers were on time and friendly. I’ll be back to visit this dealership in the future. More

Great customer service and fast! Great customer service, everyone was friendly, waiting area was comfortable, service was quick. Things explained to me well. Definitely will come back Great customer service, everyone was friendly, waiting area was comfortable, service was quick. Things explained to me well. Definitely will come back! Easy to work with. More

Used truck purchase We enjoyed working with Keith Dabbs in the purchase of a used truck. He was professional, friendly and not pushy. His follow up to questions after the We enjoyed working with Keith Dabbs in the purchase of a used truck. He was professional, friendly and not pushy. His follow up to questions after the sale were prompt and thorough, which we appreciated. Would recommend Keith to anyone looking to buy a vehicle! More

Happy Couple Great experience, Bob was great and patient, took us more than a week to decide. Happy with our purchase so far! Will be back for regular oil changes! Great experience, Bob was great and patient, took us more than a week to decide. Happy with our purchase so far! Will be back for regular oil changes! More