Ewald Buick GMC of Menomonee Falls

General Maintenance Overall, everything was fine. However the oil change and tire rotation almost took 2 hours. That’s too long to wait for that service, especially wi Overall, everything was fine. However the oil change and tire rotation almost took 2 hours. That’s too long to wait for that service, especially with an appointment. I also had Mark run a quote for me for tires which he did and did a nice job of explaining. I also ask for a plastic rivot to be replaced by the the gas cap, but that was not done. More

100,000 mile tuneup Mark in Service is awesome he got me in and out tell me exactly what needed to be done good communicator. I enjoy working with Mark Scott Mark in Service is awesome he got me in and out tell me exactly what needed to be done good communicator. I enjoy working with Mark Scott More

Great Service My car had some damage after being stolen and I was able to get it in right away. James in the service department was extremely helpful, worked dire My car had some damage after being stolen and I was able to get it in right away. James in the service department was extremely helpful, worked directly with my insurance and kept me well informed. My car is running great! More

Bad service department After picking up our 2105 Tiguan it had large coolant leak , hose clamp was left off after turbo replacement . Coolant was sprayed all over engine bay After picking up our 2105 Tiguan it had large coolant leak , hose clamp was left off after turbo replacement . Coolant was sprayed all over engine bay and leaking no way was this car tested after service . And after turbo failure engine oil should have been changed it was not . More

Positive experience Facility and service were top notch. They had me in and out in just over an hour for warranty airbag replacement. Returned the car road ready with a c Facility and service were top notch. They had me in and out in just over an hour for warranty airbag replacement. Returned the car road ready with a courtesy wash. Much appreciated! My only issue was I was unable to connect with the dealer wifi per the instructions provided. I usually use wifi to work when my car is being serviced. I have used the wifi at the dealer in the past so I don't know if this is an issue with the ownership conversion. Otherwise, a great experience. More

Long wait for parts, underwhelming experience IA VW had my car for 12 days. I asked for my car to be detailed on the interior. James said he would check with his manager. I heard nothing and th IA VW had my car for 12 days. I asked for my car to be detailed on the interior. James said he would check with his manager. I heard nothing and the interior was untouched. The facility is extremely run down. I know a new facility is in the works. I am an Audi IA customer and I can tell you my experience is on the total opposite of the spectrum. More

Buick blindside alert signal Problem appears to be fixed and covered by warranty. Will find out if corrected on next long-trip drive. Nice of dealership to drive me home and pic Problem appears to be fixed and covered by warranty. Will find out if corrected on next long-trip drive. Nice of dealership to drive me home and pick me up when service was completed. More

Thanks! I had a bit of an immediate issue with my car and they were able to get me in quickly, determined what was needed and made the repair at a reasonable I had a bit of an immediate issue with my car and they were able to get me in quickly, determined what was needed and made the repair at a reasonable price. More

Great fast service!! Great service my problem was handled with accuracy and professionally!! I was told my problem with concern and explained how to take care of it.!! Great service my problem was handled with accuracy and professionally!! I was told my problem with concern and explained how to take care of it.!! More

Great! Great service. immediate response to our emergency.. thanks to everyone especially Mike. We had a flat tire on the highway and pulled off at closest p Great service. immediate response to our emergency.. thanks to everyone especially Mike. We had a flat tire on the highway and pulled off at closest place. They were great. More