Evolution Cars

Found a vehicle on car gurus for 30,995.00. When I got there I test drove the vehicle and was happy with it. It was a beautiful truck. Will (my sales rep) agreed to selling the vehicle for the lower price there I test drove the vehicle and was happy with it. It was a beautiful truck. Will (my sales rep) agreed to selling the vehicle for the lower price on car gurus website instead of the 33,995.00 dealership sticker price. After being there for two days and being assigned a new salesperson (Diana) we worked out payment and got the full amount of the vehicle only to be handed keys to a different vehicle. When I told them it was the wrong truck they gave me my money back and said they couldn't honor the car gurus price for the truck that Will and i agreed on originally and as advertised on cargurus because they would lose money and it was human error. This company tried to stick me with a junker after we agreed on something different. They are not honorable people there so be very cautious and if you don't have experience buying a vehicle please don't go there, they are paid to lie and cheat honest people out of their money. More

Bad News Dealership Purchased a used 2010 Ford F150. They put it on the lot knowing it did not pass emissions. Sales person Diana was nice until after purchases. I placed Purchased a used 2010 Ford F150. They put it on the lot knowing it did not pass emissions. Sales person Diana was nice until after purchases. I placed many calls in a week to her which went unanswered. When she finally called I got the run around," we are short staffed, trying to get you in to service dept." I made 3 trips there to get it resolved in person. They kept saying keep driving it for drive cycle to turn over. I could not register truck until they did their part.I finally had to go down in person. Told them I would sit and wait until they took care of my situation. I also asked to speak to the manager Dante. Diana said it would be awhile before I could talk to him. He never did reach out to me.Within an hour, they got truck fixed and I got temporary plate. This dealership is the epitome of wanting to take your money and write you off. More

I am retracting my last review, because this company really showed their true colors after signing the paperwork. They are not worthy of my business. really showed their true colors after signing the paperwork. They are not worthy of my business. More

Good customer service from my salesman, but Avg overall exp Recently purchased a 2016 Toyota Prius from Evolution and I was thankful for the salesman, Will that helped me. He was thorough with our test drive, Recently purchased a 2016 Toyota Prius from Evolution and I was thankful for the salesman, Will that helped me. He was thorough with our test drive, showing me the ins and outs of the car. He specialized in Toyota and his knowledge of the vehicle was deep. We worked out a great price, and the financing was quick but the details of the financing seemed shadowed. The business end of the deal was always worked out through my salesman Will. I never knew what rates I was approved for, or had the choice of which deal I wanted. I was presented with the price we agreed on, and my monthly payments according to what I was putting down. The deal worked out to completion and I really don't have a bad complaint about the service, but just that this dealership is not a large dealership. So no one should assume you have a grace period of 5-7 days to change your mind. Also read through all the fine print of your agreement and do not let them rush you through this process. More

They pay for advertising that prices their cars at a cheaper price in order to lure buyers to their lot. When called to ask for process of filing a formal complaint the secretary was nasty and stated th cheaper price in order to lure buyers to their lot. When called to ask for process of filing a formal complaint the secretary was nasty and stated there is no procedure for filing a complaint. I then asked would she be able to provide me with the phone number for their corporate office to speak with someone in customer relations and once again she was nasty and stated they do not have a corporate office. She followed up with “What can I help you with?” ... I then went ahead and asked for a possible manager of sales. She then transferred me to a number I am sure would take me directly to a voicemail instead of providing me with a point of contact. They advertised a vehicle at a completely different cash price than advertised. The price has been listed and advertised at the online price of $1475 since 2/14/2020 and today it is still priced at that amount but not being honored at advertised price. Completely dishonorable sales tactic to lure buyers to lot. More

I got there just befored they opened and was greeted with a smile and they helped me and did a good job selling me my truck it was a good place to by a vehicle if you are looking cant remember the guy who st a smile and they helped me and did a good job selling me my truck it was a good place to by a vehicle if you are looking cant remember the guy who started helping me but he awsome in helping me Thanks for my truck i love it More

This was the best car buying experience I have ever had. Price was great,and the service matched it. Not very timely if you are in a hurry. But well worth the wait on your wallet. Price was great,and the service matched it. Not very timely if you are in a hurry. But well worth the wait on your wallet. More

When I first arrived, no one even acknowledged my presence. As I was leaving, I saw Diana and told her why I was leaving. She immediately jumped into action. Once I picked the car I was interested in presence. As I was leaving, I saw Diana and told her why I was leaving. She immediately jumped into action. Once I picked the car I was interested in, she made sure I had all the information available, took care of any issues, and dropped the price. Then the Manager stepped in to help with financing. He was very knowledgeable and got me zero down. I would recommend this place. Thanks Diana. Love my Malibu! More

Jojo was so amazing. She knew I wanted this wonderful Jeep and she worked hard to get me the best payment and I finally got the car that I’ve always wanted. I’m riding in my Jeep now, and it is actually Jeep and she worked hard to get me the best payment and I finally got the car that I’ve always wanted. I’m riding in my Jeep now, and it is actually amazing! More

SUPER EXPERIENCE, GREAT SHOP Thank to Victoria, she was Fantastic!!!!!!!!! She walk me through the whole process and it was great. I would recommend a million people to come sit d Thank to Victoria, she was Fantastic!!!!!!!!! She walk me through the whole process and it was great. I would recommend a million people to come sit down with her through their process. Great customer service and advice me on everything thing I needed to know. My pleasure working with her and her amazing team. Kudos to Evolution Cars!!!! :) More