Evergreen Kia

UNETHICAL, MANIPULATIVE BUSINESS PRACTICES by SALESMAN, TIM. As a business-owner, who is new to the KIA brand, and new to Evergreen KIA, my local KIA dealership, I feel it is important to wa by SALESMAN, TIM. As a business-owner, who is new to the KIA brand, and new to Evergreen KIA, my local KIA dealership, I feel it is important to warn other potential customers about my experience with Evergreen KIA salesman, TIM. I do not recommend, and would highly suggest avoiding doing ANY business with TIM. He is the sole reason for this review. I spoke to TIM a couple of times about purchasing a 2020 KIA Telluride. They didn't have any in-stock when I initially spoke to him, so I reached out to other local KIA dealerships. I was warned by one of the salespeople at another dealership that the salespeople at Evergreen KIA will try to up-sale you on a vehicle. When I spoke to TIM at Evergreen KIA about this, he assured me 100% that he would sell me the vehicle for the suggested retail/sticker price. A couple days passed and a Telluride arrived at their dealership. TIM called me and I made my way to the dealership immediately. I reminded TIM of our discussions, and, once again, he assured me that he would sell me the vehicle for the sticker price. After a test drive, and some discussion on monthly payments, I decided to move forward with a deal. I was of the impression that TIM was operating with integrity and fairness in upholding our agreement. After meeting with their financier, and signing the documents, I came home and realized that THOUSANDS of dollars had been tacked on the sale price of the vehicle. Unbeknownst to me, and definitely NOT what I agreed on. I immediately contacted the dealership, and the manager, Anthony, told me the sale was final and there was nothing I could do. Upon speaking to my attorney, I found out he was right. I contacted TIM and asked him why would he do something so egregious, and he said, I got a good deal and that people are paying thousands of dollars above the sticker price. The manager, Anthony, made the same statement. I was/am highly disappointed in how this was handled. TIM then proceeded to tell me that he was packing up his belongings because he was being FIRED because of the deal. I visited the dealership, and TIM was sitting comfortably at his desk. This showed to me that he is a blatant LIAR. I HIGHLY SUGGEST AVOIDING DOING ANY BUSINESS WITH TIM. Following, I spoke to Maurice Byrd who offered me some Bulls tickets, but, as a business-owner, I currently hold season tickets. They didn't offer to cut me a check for the amount overpaid, and basically said I was stuck. I gave the dealership 2 stars because 1) I accept some accountability in believing their salesman, TIM, was conducting business with integrity and in the best interest of a new customer, 2) Maurice offered me something. While I am happy with my Telluride, I hope this review will help others make a decision in which dealership patronize, and which salesperson to avoid. More

PLEASANT SALE REP BENNIE TAYLOR THE SALES REPRESENTATIVE WAS VERY PLEASANT AND PROFESSIONAL WHO FOLLOWS THE PROCEDURE . AND MAKES AN EXCELLENT SALE PITCH HE RECENTLY SOLD ME A 2016 THE SALES REPRESENTATIVE WAS VERY PLEASANT AND PROFESSIONAL WHO FOLLOWS THE PROCEDURE . AND MAKES AN EXCELLENT SALE PITCH HE RECENTLY SOLD ME A 2016 OPTIMA USED BUT WILL SERVICE THE PURPOSE FOR THE INTENT. SO THUMBS UP FOR BENNIE TAYLOR. More

Lousy.. Need it repairs to my vehicle.. I was told I had to pre pay for my parts. Had an appointment And the parts were not ready drove hour and 10 minutes an Need it repairs to my vehicle.. I was told I had to pre pay for my parts. Had an appointment And the parts were not ready drove hour and 10 minutes and was turned a round. Came back for repairs pay for everything only to find out the job was not complete. Had to go back to show them what was not done and the service guy Bryant was nice enough to give me $50 off the service charges.. That was the only thing they did right because John Cohen Call me early the next morning just to say he wouldn't have given me anything off and With a Arrogant tone of voice we will call you when your handle is ready.. So that's another drive all the way out to their place of business for a handle that I've already paid for.. Lousy business shysters.. More

Crooks work here All this KIA branch wants is your hard earned money. They do not care about anything else, just a quick sale of their over priced cars. All this KIA branch wants is your hard earned money. They do not care about anything else, just a quick sale of their over priced cars. More

Mislead I went into the dealership thinking I was buying a 2018, after signing the paperwork I was given a 2017. I gave the car back within the hour and they I went into the dealership thinking I was buying a 2018, after signing the paperwork I was given a 2017. I gave the car back within the hour and they refuse to give me 2018 as promise and would not take back the car. I was told that I was stuck with the car and they will tow it to my house. More

Wonderful, wonderful, wonderful! I bought my first car the other day and I'm so excited. Everyone was so nice and helpful! Keep up the good work guys! I bought my first car the other day and I'm so excited. Everyone was so nice and helpful! Keep up the good work guys! More

Lifetime Customer Didn't think I would be able to actually walk out with a new vehicle, Gary and Matt helped me achieve that. They got me just what I wanted within my b Didn't think I would be able to actually walk out with a new vehicle, Gary and Matt helped me achieve that. They got me just what I wanted within my budget. Was there for only an hour. They are really genuine! If you need a vehicle within your budget go see Gary and Matt they can get you what you want! I highly recommend.. Thank you! More

Excellent customer service!!!! Had to be towed for repairs. Another Kia dealer was closer but when I called they were so cold and told me they weren't sure when they could get to me Had to be towed for repairs. Another Kia dealer was closer but when I called they were so cold and told me they weren't sure when they could get to me. Called Evergreen KIA was greeted by a voice with a smile. Once I arrived everyone was professional and polite. They assessed the problem, explain the cost and I was in and out. Thank you Evergreen KIA More

Love this dealership Staff was very helpful. Service department knowledgeable, and quick to assist . Have recommended 5 other people to purchase a car at Kia of Evergreen. Staff was very helpful. Service department knowledgeable, and quick to assist . Have recommended 5 other people to purchase a car at Kia of Evergreen. I look forward to my next visit. And will encourage anyone looking to buy a car go to Kia of Evergreen. You get much more for the money.😀 More