Evergreen Ford Lincoln

We took a 2+ hour drive up to Issaquah on a Friday evening to look at a new Edge. The sales staff was excellent in assisting with the sale. We didn't drive home in our new Edge until 11pm that night a evening to look at a new Edge. The sales staff was excellent in assisting with the sale. We didn't drive home in our new Edge until 11pm that night and the entire staff was upbeat the entire time. We'll never buy anywhere else! More

Unfortunately, these are sleazy and dishonest used car dealers. My car was recently hit and totaled by a minivan. Having survived that experience I was very concerned about the condition and safety of my dealers. My car was recently hit and totaled by a minivan. Having survived that experience I was very concerned about the condition and safety of my next vehicle. I visited several dealerships until I saw a vehicle online, advertised by Evergreen Ford, that I thought would meet all my needs. Since I knew what effect body damage could have upon a car, the first question I asked the dealer was if there was any history of collision, body work, accident damage etc. The dealer told me that the car had a clean Auto Check, was mint with no history of any collision damage, repair etc. He even joked about there not being so much as a rock chip on the windshield. He described the car as "Basically mint" Exact quote. I test drove the vehicle, considered it, and asked again if there was any accident history--even minor. I was told that there was not. I purchased the vehicle that afternoon. Less than one week later I received a large envelope from Evergreen Ford which contained the entire maintenance history of the car that I now owned. In the paperwork it was clearly documented that a mere 4 weeks before the sale, the car was seen for servicing "Following a front end collision that left several things out of alignment..." Exact quote. Apparently, the owner did not want to invest in a full fix, so the car was patched COSMETICALLY, and put on the sales lot at Evergreen Ford. Since purchasing the vehicle I have already experienced mechanical difficulties, and the service engine light is on. When I contacted the dealership regarding the fact that importance maintenance history was withheld from me, I was actually referred to Auto Check's Buyback Policy!! Essentially the salesman was admitting that I had been shafted, and advising me to seek relief by applying for Auto Check BUYBACK STATUS, a qualifying criteria of which is that the car was sold with some significant aspect of its condition not being revealed to the buyer at the time of sale ( For example: Failed Emission Test, or Collision) That was the extent of support that my concerns have received from Evergreen Ford. Because the salesman was aware of the damage, I was essentially mislead at every step of the purchasing process and I am unable to rate the dealership above one point on any criteria. My experience is not unique. Evergreen Ford is a truly awful dealership. More

Cheaters! Fraud! Wanted a Black Focus, Evergreen only had Grey, offered to locate a Black one from their sister store in Kirkland. Grey one on the lot had a $1500.00 store discount on it. Asked if the Black Grey, offered to locate a Black one from their sister store in Kirkland. Grey one on the lot had a $1500.00 store discount on it. Asked if the Black one had a store discount at Kirkland they said no. Signed the deal, then I find out YES Kirkland did have a $17050.00 discount on the black one. Called around other dealers would have only charged me $150-$200 to transfer a car to their lot and given me the remaining store discount. Evergreen ripped me off $1,550. So if they don't have it in stock do your research and just go to the other lot and buy it! Never will do buisness with these oily salesmen! More

My buying experience at Evergreen Ford was great thanks to JP and Andrew. The deal was very good on the car and the sales experience was very friendly and without pressure. We where given a fare amount for to JP and Andrew. The deal was very good on the car and the sales experience was very friendly and without pressure. We where given a fare amount for our old car and love the new one. I will go back when my son is ready to drive his own. More

My husband & I went to this dealership last week on Veteran's Day to test-drive a used Fusion we had seen online. This was an hour's drive from home one way & he'd taken the day off from work to accomp Veteran's Day to test-drive a used Fusion we had seen online. This was an hour's drive from home one way & he'd taken the day off from work to accompany me. My husband had been in contact with the internet sales team and had told someone the day before we would be there by noon the following day to check the car out. We also received a call early that morning from Jeff and confirmed we were on our way. We were olitely greeted when we arrived & brought back to internet sales where we provided a copy of a driver's license for the test drive. One salesman was sent out to pull the car up. About 10-15 min. later, we were escorted outside only to find the car had not been located. Then another 15 or so minutes passed as several salespeople by then looked aimlessly for keys and tried to figure out the whereabouts of this particular car. Finally we were told that an interested party had taken the vehicle to be checked out by a mechanic and that it was due back in another hour & a half. We were dumbstruck and confused to say the least. We were then offered a gift certificate to go have lunch and were told to come back at 1 o'clock. We went for lunch but did not return to the dealership,figuring it was not going well and was a waste of our time by this point. Once home, we found a message saying the car was back & to come take a look. My husband called and asked what was wrong that the prospective buyer was no longer interested. We got another story as to the car's whereabouts. He was then told two employees had taken the car on some kind of dealer run or swap and that "it's hard to keep track of 20 employees." By this time my anger was bubbling over, having felt deceived and lied to by an incompetent sales staff! We received at least 2 additional phone messages of apology and offers to "sweeten the deal." I told my husband that they had their chance and blew it- I want nothing more to do with them. More

Attempting to purchase from Evergreen Ford was a horrible experience. Their "Salesman who calls himself "The Can Man" was very pushy and disrespectful to my wife. They would not negotiate at all on price and experience. Their "Salesman who calls himself "The Can Man" was very pushy and disrespectful to my wife. They would not negotiate at all on price and would continually lie about the prices they payed for the used vehicles on their lot. They actually had my wife Test Drive a vehicle, told her is was certified "safed" and while on the Test drive warning lights came on. When my wife asked about the light she was given 4 different answers. They even brought in the mechanic to explain and he said "a seal and shaft had gone bad". When my wife asked why that wasn't caught during their inspection she was told "Look, you don't have to buy this car". One mechanic told her this a common problem with the Ford Escape and would be a recall soon so they didn't have the parts to fix it and then another mechanic told her they had never seen a problem like this before and that it was just a bad seal. Then they tried to change the price, to more expensive. Nobody was able to give my wife straight answers until I said i would be there in 10 minutes. Then the real story started coming out. Turns out the car had never been inspected and yet they would have let my wife buy the car and drive off had the light not come on. Do yourself a favor and drive 20 minutes North to Kirkland Ford. Much better prices, Much nicer people, no scams. I ended up buying a new 2010 Ford Escape from Kirkland with no hassles. More

Upon delivery of the vehicle, we noticed a small dent with scratches. Tony said he would have it fixed. Tried to tell me it was only a couple hundred dollars and he would take care of it so I would tak with scratches. Tony said he would have it fixed. Tried to tell me it was only a couple hundred dollars and he would take care of it so I would take delivery of the car. Once the body shop said it would be $1000 to fix, he backed out on his deal. More

High pressure sales gimmicks, dishonest salesman. This dealer is at the bottom of the barrel. This dealer would steal money from their own children in the name of profits. Sure, they can sell you a car at dealer is at the bottom of the barrel. This dealer would steal money from their own children in the name of profits. Sure, they can sell you a car at the highest price possible. Do your self a favor if you want a Ford, drive 20 miles to the south to Kent or 10 miles to the NorthWest to Bellevue. More

I ordered my Fusion Hybrid on March 31st and took delivery of it on May 30. This is 2 weeks shorter then they told me it would be there. I am very pleased with the car and the service that I received delivery of it on May 30. This is 2 weeks shorter then they told me it would be there. I am very pleased with the car and the service that I received at the dealership and will continue to buy my cars from there. I will also recommend everyone that I talk to, to go there for the professional service and honest people!!! Thank you so very much and I hope to see you soon for an additional vehicle. More

Evergreen Ford Dealer is committing fraud by lieing to Evergreen Ford Dealer is committing fraud by lieing to customers about the policies regarding Ford's offer of 0% financing. Evergreen Ford forced me Evergreen Ford Dealer is committing fraud by lieing to customers about the policies regarding Ford's offer of 0% financing. Evergreen Ford forced me to pay full MSRP if I choose 0% financing from Ford. After buying the vehicle, I discovered this is not the policy of Ford. Regardless of what spin Evergreen tells you, do yourself a favor and drive 20 miles to the south and visit any other Ford dealer for 10% less the Evergreen. Evergreen Ford are snake oil salesman. More