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Evergreen Ford Lincoln
Issaquah, WA
70 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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70 Reviews of Evergreen Ford Lincoln
April 26, 2019
I bought a used car there Bough a used car from Robert. Nice guy and a good deal. Got a call back 2 weeks later about a 2nd set of keys for my truck. They found them and call m Bough a used car from Robert. Nice guy and a good deal. Got a call back 2 weeks later about a 2nd set of keys for my truck. They found them and call me to come and get them. That's awesome customer service. Saved me $300 More
by Big kahuna
Employees Worked With
Robert, Evergreen Ford
February 13, 2019
Works with scammy partners, rude to customers. They push very hard to upsell on GAP insurance and 'extended warranty'. However, the GAP insurance partner - wisefendi - is a scammy company who tries They push very hard to upsell on GAP insurance and 'extended warranty'. However, the GAP insurance partner - wisefendi - is a scammy company who tries hard to ensure they don't have to pay any money out. They have very short deadlines buried in the contract which they will not tell you about when you're working with them after an accident - even if your contract goes up with the car! I called to talk to Evergreen Ford Lincoln about my frustration about this and I got shouted at on the phone by their finance director Cameron. I will never buy another car here and will tell all my friends not to as well. More
by DisappointedCustomer
Employees Worked With
Cameron Chea, Evergreen Ford
December 17, 2018
Sold out from under me Previously purchased a new truck from Evergreen so when I had seen another which I liked felt OK. I live 4.5 hours away so Imcalled multiple times to Previously purchased a new truck from Evergreen so when I had seen another which I liked felt OK. I live 4.5 hours away so Imcalled multiple times to set a time to come have a look and probabaoy purchase. Called the night before to affirm the truck was still available and set a time to meet. Arrived after driving 4.5 hours to be met outside with the salesman to be told someone was literally making a deal on it as we spoke! Left and purchased another truck at a different dealership hour later! More
by DirtMan
Employees Worked With
Robert
November 14, 2018
Customer service Evergreen Ford sold my daughter a pre-owned 2011 Chevy cruse and warranty. Benjamin assured us the pre-owned car had a complete 126 point inspectio Evergreen Ford sold my daughter a pre-owned 2011 Chevy cruse and warranty. Benjamin assured us the pre-owned car had a complete 126 point inspection and the warranty was the best in the business and was hand picked by the owner of the Chevy and Ford dealerships. The car was having mechanical issues the day after purchase and the car was in the shop twice before the first payment, so much for the complete 126 point inspection, repairs were completed and covered by Evergreen Ford. The car was having more issues shortly after making first payment, took car to Evergreen ford for repair and was told to take the car to the Chevy Dealer. Evergreen Chevy said failed turbo fitting is not covered by the warranty would cost $700 for repair, so much for the hand picked warranty. Called Benjamin, who now called "pre-owned car" a high mileage used car, he told me he would be happy to direct me to someone else. Bottom line: Cars been in the shop three times in the first six weeks of ownership and will cost $700 in repairs before second payment. Don't buy a used car from Evergreen Ford and if you do don't be taken in by the warranty. Received a call from Tom Noe General Manager Evergreen Ford who generously offered to cover my daughters out of pocket repair costs. This has restored my confidence in this dealership. Having purchased new vehicles from Evergreen Ford and Chevrolet in the past with a positive experience. More
by JMB
Employees Worked With
Evergreen Ford
May 29, 2018
Easy comfortable experience! From the initial email I sent to "Internet Sales" until I drove away in my new vehicle, the experience was pleasant and far from what I had experience From the initial email I sent to "Internet Sales" until I drove away in my new vehicle, the experience was pleasant and far from what I had experienced in the past from other dealerships. Everyone I came in contact with was pleasant, extremely helpful and willing to answer any and all questions. More
by ScottS
Employees Worked With
Ken Galimanis
May 02, 2018
A Good Experience - happy with new vehicle We were looking to turn over our old lease into a new one and after struggling with the original dealership (not Evergreen) for 4-5 days to get a deal We were looking to turn over our old lease into a new one and after struggling with the original dealership (not Evergreen) for 4-5 days to get a deal done, but we were just left dangling in the wind. Evergreen met our needs and we had something knocked out in less than 24 hours! Thank you Arcus and Evergreen Ford. More
by jeffwarr4
Employees Worked With
Arcus Kelley
February 14, 2018
A good experience - love my new Escape! I had not had the experience of purchasing a vehicle for over 15 years so I was prepared for an awful and trying day. But, it wasn't. I knew what I wa I had not had the experience of purchasing a vehicle for over 15 years so I was prepared for an awful and trying day. But, it wasn't. I knew what I wanted and Chris showed us several options; even a used car (off-brand) just because I wanted to check it out. Chris was very patient and helpful through test drives and questions, gave us all applicable rebates/deals available for the car I wanted and I drove away in a new 2018 Ford Escape. I'm very happy with my new SUV and can't wait to try out all the bells and whistles that come with it (my last car was a 2003 Ford Escape - so it's a new world to me). I highly recommend Chris and the staff at Evergreen Ford. More
by mizelana
Employees Worked With
Chris Wilkinson
December 22, 2017
Great Experience I purchased my first pick-up, F-150 XLT 4X4 a day before Thanksgiving from Evergreen Ford Lincoln. I couldn't ask for a better experience from this de I purchased my first pick-up, F-150 XLT 4X4 a day before Thanksgiving from Evergreen Ford Lincoln. I couldn't ask for a better experience from this dealership. Our salesperson Chris Reade was easy to work with, insightful, knowledgeable and made you feel at home. Evergreen Ford is professional, clean and super friendly. They have a great crew....the service department is all about customer service. More
by Love My New F-150
Employees Worked With
Chris Reade
December 15, 2017
Terrible Still have not yet received my car. Spent a whole day and don't come home with a car because I paid cash they dint trust me. I have bought three cars Still have not yet received my car. Spent a whole day and don't come home with a car because I paid cash they dint trust me. I have bought three cars and trucks there I will never go there again More
by Mad customer
Employees Worked With
Big yukish
August 21, 2017
Intentional lies or honest mistake? i went in after seeing great ads but when i asked to see the car they said it was sold. so we checked out other comparable cars but as we were looking i went in after seeing great ads but when i asked to see the car they said it was sold. so we checked out other comparable cars but as we were looking i noticed the ad car i came in for was parked around blocked in! i checked the vin and yes it was it! i asked if it is sold, whats it doing still on the lot? their reply was that they input the wrong stock number.... needless to say, i lost all faith and left. More
by robinNW7
Employees Worked With
Mike
