Michael's Chevrolet of Issaquah - Service Center

Do not have them work on you car unless you like to pay a lot of money for very little work, you have lots of time to spare and aren't interested in having your calls returned or your car returned when you n lot of money for very little work, you have lots of time to spare and aren't interested in having your calls returned or your car returned when you need it. With out going into all the details that was our experience. It will be $185 for every separate item they look at. That not $185 for a 30 or 60 minute evaluation its each separate item. For example, if the seal might needs to be replaced around a door its $185 to look at and agree with you plus the cost of the seal and labor. If the seat is malfunctioning and you tell what you think is wrong, its another $185 only to have them repeat what we already know and not be able to fix it. They fixed a second seat that was giving us an issues, another $185 and they giggle at my wife as they explained it came out with little to no effort. At the end of the day they will never see us a again and we'll never buy another Chevy/GMC. More

DO NOT BUY A CAR THERE!! DO NOT GET YOUR CAR SERVICED THERE!!!! WARNING!! 5 Months and 79 days in the shop starting only days after I bought the car and they couldnt even diagnose a loose Ebrake that was THERE!!!! WARNING!! 5 Months and 79 days in the shop starting only days after I bought the car and they couldnt even diagnose a loose Ebrake that was rattling. Instead they dismantled my car several times destroying the beautiful white paint job on the rear end. The car was sold to me with bad rotors, bent wheels, potentially a bent axle, bad tie rods, 2 quarts low on trannie fluid that no one knows how long was driven like that and ABS wheel speed sensors where locking the car up when I would try and pull forward from a stop. All this and after they turned the rotors they threw a rachet into the drivers door damaging my car. Still bent wheels and they havent fixed the paint they destroyed. Car is deemed unsafe by Meineke, Brotherton and Les Schwab and bounces all over the road in the rain but the Service Manager John forced me to drive it home even after I expressed the fears about driving an unsafe car they havent fixed on wet highways. They left me stranded "fixing" my car all summer, all fall and now for the holidays. They refuse to take responsibility for selling a car with bent wheels and now refuse to fix what they destroyed. They dont care that I have been paying car payments for months while the car sat in pieces in their garage for over 11 weeks. Completely disgusted with the business as a whole and the people that work there. Absolutely dont care about safety or their customer service. Tony Rehn(Owner and GM) and the Service Manager John said the car is safe and sue then. So I am, along with filing complaints with Attorney General, BBB and wherever else I can warn people. More

By far the best experience that I've ever had at a dealership. Sent e-mails back and forth a few times, went in and signed the paperwork and left a happy camper. If I spent an hour at the dealership i dealership. Sent e-mails back and forth a few times, went in and signed the paperwork and left a happy camper. If I spent an hour at the dealership in total, I would be surprised. Tony is the man! I will be back for my next vehicle. More

1 year for them to order a part they broke. Then wrecked my truck same day I bright it in backing into closing garage door. Returned after 3 weeks with broken glass on the seats and never plugged rear defro my truck same day I bright it in backing into closing garage door. Returned after 3 weeks with broken glass on the seats and never plugged rear defroster back in and never fixed the backseat seatbelt. Also destroyed my transmission to the point I had to replace it. $10k later. I cannot stress enough not to give them your business also do not buy Chevy trucks. Poorly engineered from the begining More

I recently had my first oil change on the new Silverado. It was not only a painless experience, but I have the best dealer service that I can remember. Thanks to the Service Manager. It was not only a painless experience, but I have the best dealer service that I can remember. Thanks to the Service Manager. More

Went in for GM brake recall, was told it would take up to an hour. Was in an out in 25 minutes! Plus waiting area had play area for kids, which occupied my two boys. an hour. Was in an out in 25 minutes! Plus waiting area had play area for kids, which occupied my two boys. More

We have purchased five new vehicles from this dealership going back twenty years and have never had a bad experience with them. They know how to make their costumers feel good! going back twenty years and have never had a bad experience with them. They know how to make their costumers feel good! More

Transmission leakage problem I recently worked with service advisor Jordan Phillips on transmission fluid leakage. Jordan handled this issue very professionally and appropriately I recently worked with service advisor Jordan Phillips on transmission fluid leakage. Jordan handled this issue very professionally and appropriately. Even though I had to leave my car at the shop for three days, I could not complain because of the ways Jordan handled. Thank you. More

Scam Artists! STAY AWAY FROM THESE SCAM ARTISTS! I was looking at a car in the area and scheduled a prepurchase inspection. I dropped the car off and went to lunch STAY AWAY FROM THESE SCAM ARTISTS! I was looking at a car in the area and scheduled a prepurchase inspection. I dropped the car off and went to lunch when I recieved a phone call from them saying they misquoted the price and it was actually going to be almost double the original price. During the inspection they also broke an ignition wire and asked what I wanted to do. Being that it wasn't my car I and I needed to get it back to the owner I had them replace it. The just replaced the one ignition wire and charged me almost double what I could have picked it up at an automotive store for. They also said they'd leave the rest of the new ignition wires in the car so I could replace the others when I got home, they did not do that either. Stay away from these scam artists! More