Everett Chevrolet Buick GMC Cadillac

It was professional job. I had one of the most pleasant and informative car buying experiences I can remember. I will strongly recommend you dealership to my friends. Thanks and Good Selling! and informative car buying experiences I can remember. I will strongly recommend you dealership to my friends. Thanks and Good Selling! More

All I need to say is I was well pleased with every aspect of our purchase. I will say that Ryan is worth his weight in gold to your dealership. Most dealers, as soon as you sign the bottom line they hand you of our purchase. I will say that Ryan is worth his weight in gold to your dealership. Most dealers, as soon as you sign the bottom line they hand you the keys and your on your own...The service Ryan provided was top notch and not expected. This was our first purchase from Everett Chevrolet..but it won't be our last. Thank you so much!!! More

This was my first visit to Everett Chevy and I purchased a 2006 Chevy Colorado truck. The outside was detailed nicely but the interior was dirty. I spent over an hour detailing it. Huge coffee stain on the a 2006 Chevy Colorado truck. The outside was detailed nicely but the interior was dirty. I spent over an hour detailing it. Huge coffee stain on the floor and the seats were filthy. the dome light had no bulb and the windshield wipers looked like the original equipment. Everyone that I dealt with was friendly and helpful. More

My service visit was in January 2011, but having just discovered this site, I wanted to write a review, just to recognize what stellar service I received at Everett. I'm not here to denigrate other dea discovered this site, I wanted to write a review, just to recognize what stellar service I received at Everett. I'm not here to denigrate other dealerships, but it's part of the story. In August 2010, the BCM (Body Control Module) on my sister's 2001 Saturn LS200 failed, rendering the airbags, park/shift solenoid, and myriad other electric functions inactive. This car is nothing to look at, but the Ecotec motor runs sweetly, it gets good MPG, and it has low mileage, so it was well worth having the BCM replaced correctly. Having been in auto parts previously, I knew that the BCM wasn't commonly offered in the aftermarket, and also knew that it was not worth trying a salvage unit. I removed the gauge cluster, radio, HVAC control and center console to check for any wiring shorts or burned-out grounds. Not finding any wiring problems, I ordered the part through my local dealer and showed up early on a Monday morning for its installation/programming. I already had removed the glovebox and old BCM to save that much time(labor). The programming of the new BCM corrected most of the issues, but the service tech failed to sync the new unit with the SDM (Sensor Deployment Module), meaning that the airbags weren't functional. (This also meant that the odometer wasn't reset correctly, and the remote keyfobs weren't working.) This was about the time that the service managers began acting like the Saturn was some unknown foreign car for which they needed special service equipment. The Saturn LS was a clone of the Malibu/Cutlass/Vectra, built in Delaware, so I wasn't buying that. The car had to get back to Raleigh, so I accepted their suggestion that any GM dealership down there would try the replacement again. My sister took the car to a large dealership in Cary, who agreed to replace the BCM and reprogram it under warranty, but they needed my local dealer to cover the labor...guess what; no reply from the local dealer. So, in January I had the car again to try to address the issue. The local dealer had the car for nearly 3 weeks, and finally, after several *rude* interactions, (the service manager was actually RUDE to my 80-year-old mother, who has bought so many cars there over the years) the service manager conceded that his department could not fix the car. Every excuse in the book. They did order a new BCM, and that's when I booked an appointment at Everett. First of all, there were several signs welcoming Saturn owners to the garage. I was immediately greeted by a service writer (can't remember the name) who welcomed me and listened to the list of symptoms and attempted repairs. I was surprised that he listened so well, because then he passed my case to service writer Jonathan. Not that it mattered, because Jonathan listened to the whole story all over again both from the first service writer and from me. When I diagnose/maintain/repair any vehicle for a friend or family member, I am always sure to *explain* what I am doing and why, whether or not it makes a difference. Most garages or service departments seem to try to obscure what they are doing. Jonathan clearly explained that he understood the situation completely, and clearly described what the technician would do. Newly reassured, I retired to the wi-fi enabled lounge, and hoped this guy knew what he was talking about. After about 1 1/2 hours, the car was ready. I asked Jonathan if this had been anything difficult, and he said it was a little bit tricky to reprogram the BCM, but you just had to do it right. Every one of the failed functions on the Saturn was restored. I left the Everett parking lot feeling absolutely jubilant, finally, after a 6-month hassle, able to text my sister that her car was fixed. It was such a pleasure to walk into the local dealer, hand in the mal-programmed BCM, and tell him that Everett had fixed it, and with *great* customer service. Would you believe that he replied "That's great, and they're not too far away." ?!! I am a die-hard GM fanatic, and wish that every dealership offered the polite, intelligent service department like you do. I will gladly travel the 40 miles, bypassing 2 other dealers, the next time I need factory service. Keep it up, and step it up...There's Yukon, Envoy, Impala, Suburban, Silverado, Vue, Sierra, Tahoe, & Aztek in the family, so I will keep high expectations. More

I purchased a 2006 Town and Country van from Everett August 6 2011. I have been looking for a vehicle since June and Neil continued to work with me. He never gave up and was totally honest about every v August 6 2011. I have been looking for a vehicle since June and Neil continued to work with me. He never gave up and was totally honest about every vehicle I looked at. The customer service of Everett is un-matched and no dealership has ever given me this type of service. Everything I asked for I got and Neil was an excellent salesman. They always had a smile on their faces and also were willing to help. The Trade process was easy and I could not ask for anything more. I will only have my vehicle serviced by them. More

Great experience. Tom was easy to work with and made the transaction go quickly and smoothly. I would definetly recommend Tom and Everett Chevrolet to anyone and look forward to dealing with Tom again one transaction go quickly and smoothly. I would definetly recommend Tom and Everett Chevrolet to anyone and look forward to dealing with Tom again one day! More

Viewed a tahoe online and negotiated back and forth with Corey. Two days later I found myself 100 miles from home purchasing a tahoe, which was exactly what I was looking for. Thanks a ton Corey and everyon Corey. Two days later I found myself 100 miles from home purchasing a tahoe, which was exactly what I was looking for. Thanks a ton Corey and everyone at Everett Chevrolet. More

I had previously tried dealing with our local dealership in Shelby, and dealership in Lincolnton to no avail. I contacted Everett asking to speak with the sales manager. After telling him about my previou in Shelby, and dealership in Lincolnton to no avail. I contacted Everett asking to speak with the sales manager. After telling him about my previous experience he handed me off to Brian Parsons. These guys were friendly, helpful and understanding. My contact with them begin by telephone around noon on Wednesday and I was signing title and paperwork by 6:30pm on my new 2011 Camaro. The guys at Everett are great to deal with and in the future I will drive past two chevy dealerships to return to Everett. Dealing with Everett is the way buying a car should be! Thanks guys for a wonderful experience! More

mike was great to work with .kept me inform of what was going on with the deal. stayed in contact through all forms of comunication. the dealership it self was very helpful to me.greta experiance. now if going on with the deal. stayed in contact through all forms of comunication. the dealership it self was very helpful to me.greta experiance. now if i can get the dealership to sale me a dodge 1500black truck for about 1000.00 less or drop the interest rate a little that would be another sale in there pocket More

In 2002, I bought a new Tahoe from Everett--the experience was fine, but routine, as I worked with a salesman who did his job well enough, but did not wow me with his concern or "extra" effort to s experience was fine, but routine, as I worked with a salesman who did his job well enough, but did not wow me with his concern or "extra" effort to satisfy me as a customer. That Tahoe now has 140,000 miles, and is probably the best vehicle I have owned to date. Last week, I was in Hickory with a new pickup on my mind, and decided to take a look. Fortunately, I met Lynne Collins who greeted me with a smile, showed me everything on the lot, realized I was not sure about those, and then took me inside and found exactly the truck I wanted. I picked it up the next day and already love it. Lynne is--and I do not exaggerate--the best car salesperson I have ever worked with. She is energetic, focused on pleasing her customer, and very professional in handling all the paperwork and arrangements. I live in Boone and now have three GM vehicles. I may not be buying another for a couple of years, as I keep the ones I like. HOWEVER, when I do need a new car/truck, or if I have any friends interested in a GM product, you can count on my calling Lynne first. Having dealt with several dealers over the years, I rate your store as the best, most efficient I have visited--Lynne Collins deserves much of the credit for that opinion. More