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Everett Chevrolet Buick GMC Cadillac

Hickory, NC

4.3
931 Reviews

161 Hwy 70 SE

Hickory, NC

28602

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Showing 931 reviews

March 13, 2025

The entire service department team is Lazer focused on meeting and exceeding customer needs and expectations! More

by jlbeam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed, John and Kevin.
Mar 13, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your message highlighting the dedication of our service department team. I am pleased they are laser-focused on meeting and exceeding customer needs and expectations. This commitment is essential in maintaining our high service standards and ensuring customer satisfaction. I appreciate your recognition of their efforts and will share this feedback with the team.

March 08, 2025

The only problem I had was, they were supposed to line up my truck. When I drove away my truck was pulling to the left and the steering wheel was crooked. I have to bring it back so they could correct the is More

by Wilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Mar 10, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Dear Wilmer, Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for the inconvenience you encountered with your truck alignment and for the extended duration it took to address this issue. We understand how frustrating it can be when expectations are unmet, and we appreciate your patience in bringing the matter to our attention. It is reassuring to hear that our service attendant was able to assist you during this process. However, we recognize that this does not diminish the inconvenience caused by the initial oversight. Please rest assured that we take such matters seriously and will use your feedback to improve our services in the future. Thank you once again for bringing this matter to our attention. If there is anything else we can do for you, please do not hesitate to let us know. Everett Chevrolet Buick GMC Cadillac

February 18, 2025

We bought an XT6 from Rusty and the whole experience was quick and pleasant. The Everett team helped us find the perfect car for our needs at a good price. We're very satisfied with the experience we had. More

by rhoyle71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rusty Lutz
Feb 20, 2025 -

Everett Chevrolet Buick GMC Cadillac responded

Rhoyle71, thank you for your feedback. We are glad to hear you had a positive experience and that we were able to find you the perfect car.

December 05, 2024

Took my vehicle for a RECALL and the MPVI. I received a video from the Lever I Tech that he was recommending a Brake Fluid Flush, a Fuel System Flush, and a Transmission Filter Change ( my ve More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J T
Dec 05, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

Mr Sullivan, as I explained, the original quote was for parts and service and the total included shop fees and taxes applied to all service invoices. I apologize for any inconvenience you may have experienced and we look forward to serving you again soon.

December 02, 2024

Fast courteous service my advisor Samantha knows her stuff always look forward to seeing her they take good care of my truck 150k mi runs like new More

by wisect222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Valincourt
Dec 02, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

We are glad to hear that Samantha was able to take care of you and your truck! Thank you for the great review!

November 25, 2024

My first visit to the service department for software update and tire check. Very friendly receptionist, scheduler and immediate check in. Really appreciate Jacob's help, clear answers to my questions an More

by clarkbertie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brown
Nov 25, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

WE are so happy to hear you had a positive experience with our service department and glad that Jacob was able to be of assistance.

October 29, 2024

Really nice to go to a dealership that wants you to leave happy not many of these around would like to thank everyone that was involved in the deal thank you all very much More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin
Oct 29, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

Thank you for your business! We look forward to continue working with you in the years to come.

October 19, 2024

I went in to test drive a vehicle tyler soots was outstanding and honest and no pressure to buy very nice to work with More

by Lindam432008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler soots
Oct 21, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

We are so happy to hear that Tyler was able to provide you with an outstanding experience. Thank you for taking the time to recognize his efforts. We look forward to serving you in the future.

October 17, 2024

I purchased my 2024 GMC Acadia back in August. Everett GMC agreed at the time of purchase to fix a chip in the paint. Prior to picking up my car I let them know it makes a noise when accelerating More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Baker And Samantha Valliancourt
Oct 17, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

I would like to apologize for the miscommunication and issues concerning your vehicle. I just reached out and left a voicemail for you and look forward to speaking with you soon. Tracey Cline

September 25, 2024

Omar made the whole process stress free. He made me feel like a valued customer, and was not intense, or aggressive at all. More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Chavez
Sep 26, 2024 -

Everett Chevrolet Buick GMC Cadillac responded

We are so happy to hear Omar was able to assist you. We value your business and look forward to serving you in the future.

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