
European Select Motors
N Hollywood, CA

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4 Reviews of European Select Motors
So I bought a 2005 Red Jetta GLI and everything was well kept on the car only my VW mechanic said it had a leak on the cam adjuster seal and valve cover gasket. So I called David and told him the problem an kept on the car only my VW mechanic said it had a leak on the cam adjuster seal and valve cover gasket. So I called David and told him the problem and he said to bring it back and they will fix it no problem in those exact words. So I wrote down everything the car needed and when I went to pick up the car they told me everything was replaced so I had my mechanic check it and he told me they spray painted the valve cover to make it look pretty and used electric tape on one of the main breather hoses ELECTRIC TAPE people! I don't know who in their right minds would use tape for a repair and call it a job done. Complete BS! So I called and complained and told him I'd feel a lot safer if I didn't take it back and let him repair it because we all know not to trust mechanics that aren't certified! So he told me in a very rude tone to write what was wrong what it needed and this time he's going to have a "VW specialist" look at it, like if I really trusted he would take it to a VW mechanic HA! yeah right... So he said they will repair it no problem yet again. So I had to take it back AGAIN all the way to North Hollywood and drive my old car for a few days. This time besides listing what I had already told them to replace I went out of my way and put the part number and what the kit should include as well as request receipts and the old parts just to be sure it was really replaced and wouldn't you know it they still didn't repair the leaky gasket and cam adjuster seal a basic DIY job that although requires a good three hours is still doable by myself but it being under warranty they should have replaced it from the gecko. However they did replace the breather hose and actually used a clamp this time. The oil is still leaking and they didn't replace what the car had needed when they told me to my face everything was replaced they even mentioned they cleaned the car when you could clearly see it was dustier than when I took it to them. I don't trust these guys what so ever and I will be reporting them to BBB. More
These guys are liar,crooks and thieves...pls don't buy anything from these devils...there dealer licence has expired, and all of there cars are lemons or need major work done. Buyer beware. anything from these devils...there dealer licence has expired, and all of there cars are lemons or need major work done. Buyer beware. More
I brought a Mini Cooper from European Select Motors that turned out to be a total lemon. After purchasing the car from the dealer I took it to the Mini Cooper Dealer and was told that I need a new transmiss turned out to be a total lemon. After purchasing the car from the dealer I took it to the Mini Cooper Dealer and was told that I need a new transmission along with a list of other problems from leaking gaskets to a torn strut support mount. I drove this car less than 300 miles, most of it was from driving it back and forth to the dealer. When I brought it back to European Select Motors they did not address the issue other than saying we will “help you” but the car has been there for almost two weeks. The Manager won’t come to the phone when I call when I call nor does he return calls. When I check further on line there are numerous complaints against them of a similar nature. I can forward these links upon request. This is not an isolated incident! I am presently filing a compliant European Select Motors with the Attorney General Office and the DMV for selling unsafe vehicles, practicing deceptive sale tactics and unresponsive to customers. I believe that you should not continue to list them on your website or at least have links to reviews of dealerships so that consumers can be more aware of the kind of dealerships they may be buying from. More