European Motors
Plano, TX
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Worst experience ever. Approved for a deal was told everything was approved right before they closed for the night. I was told my car would be there for my agreed time (to Approved for a deal was told everything was approved right before they closed for the night. I was told my car would be there for my agreed time (to sign papers) for the very next morning. Called to let them know I was on the way only to be told that the car was sold after hours. No call, no explanation, not even a conversation or an apology - after getting 7 hits on my credit. More
Did not have very good experience other than the car is running and they have a decent financial department. I bought the vehicle remotely since they offer free shipping to Texas and Oklahoma. I asked t running and they have a decent financial department. I bought the vehicle remotely since they offer free shipping to Texas and Oklahoma. I asked the salesman to help me check the vehicle on all points. When I receive the vehicle, I found contradicting discovery: - steering pulling to the right (alignment issue) - vibration when going over 60 mph (balancing issue) - brakes must be pushed deep and it vibrates - paints swirls all over (over buffing) - seat AC not working - headlight high beam does not work Aside from all these, the shipping delay was a mixture of lies about the car be re-checked again, the AC filter being replaced, the air filter being replaced and there is no transporter available. I had to find them the transporter to deliver the vehicle. They are smooth talkers for sure. Beware. See the other 1-star reviews. More
Sam was my contact at European Motors. And he took care of everything. I bought 'long distance', which I was apprehensive about, but the experience was smooth, professional, VERY helpful, low pressure, and of everything. I bought 'long distance', which I was apprehensive about, but the experience was smooth, professional, VERY helpful, low pressure, and every step was explained fully and every question answered. And the car was exactly what I expected, and delivered to my front door in perfect condition and 'detailed' inside and out. Highly Recommended. More
Excellent customer service!!!!! From the conversation on the phone and on the way to the dealership, this dealership took care of me without any questions ask. I ask my car salesman From the conversation on the phone and on the way to the dealership, this dealership took care of me without any questions ask. I ask my car salesman which was Bruce to give me a deal over the phone which other dealership refuse to do and that what really sold me on European Motors. These guys are always willing to go the extra mile for there customers. I ask Bruce to have the car pulled around to the front and start on the paperwork and he was there with the door open waiting for me and my wife to test drive. My wife drove a block down the streets and it was a done deal within 45 mins. Mr Sam the finance manager was on the same page as Mr. Bruce in and out with all the bells and whistle. You guys rock!!!! Tara & Sharman James More
Low pressure Bought my sons car from Amir and it was the best time spent in a dealership. No pressure and was out under 2hours. Will be back for my next car. Check Bought my sons car from Amir and it was the best time spent in a dealership. No pressure and was out under 2hours. Will be back for my next car. Check them out. More
Great customer service with Bruce Thanks to Bruce for fantastic experience I ever had to buy a car. Recommend to everyone.no pressure , no rush. They were great and fabulous. Thanks to Bruce for fantastic experience I ever had to buy a car. Recommend to everyone.no pressure , no rush. They were great and fabulous. More
Great service! and a wonderful buying experience The buying process was simple. They did not pressure me I was able to test drive any vehicle I wanted without feeling any pressure. Everyone involved The buying process was simple. They did not pressure me I was able to test drive any vehicle I wanted without feeling any pressure. Everyone involved was great! More
New Orleans in Style Excellent sales, professional follow through, and courteous follow up after the sale! This is the "Best" Car Dealership in my car buying experience Excellent sales, professional follow through, and courteous follow up after the sale! This is the "Best" Car Dealership in my car buying experience. Game Over. More